The location is very good and the staff very kind and helpful. I also appreciated the calm of the hotel. Breakfast is expensive for what you get (no fresh orange juice, poor savoury buffet, etc.). The bathroom was very hot. I think the value for money could be much better.
Fabulous location in the heart of Lille. Rooms were excellent, and very clean with attractive decor. Ours had a little balcony to see Lille by night. Hotel staff were friendly and helpful. Good value for money. Bathroom decor was not quite up to the standard of the bedroom, but a small detraction in an otherwise extremely pleasant weekend stay.
It was OK
position, location cleanliness
Location The breakfast was expensive. It wasn't clear when booking that tax would be on top of room costs. The rooms are tired and bland..very 80's! Strong smell of cigarettes during the night. We had two rooms both of which weren't ready with beds unmade so we were reallocated new rooms. the lift was very small so difficult to get more than two people with suitcases in. The staff were friendly and helpful though and the location was brilliant.
The location is perfect, near the old and new town, and easy parking at the opera public parking
Good Central location, excellent staff would stay there again
Excellent location, quiet room, local flemish touch in interior design, friendly staff. Cant see any.
Very friendly and efficient welcome. Hotel location was excellent for visiting the old town of Lille. There was only one small lift and the wait at times was quite long.
Hotel staff was very friendly. Hotel is good located in the centre of Vieux Lille.
The room was comfortable, and good for the price, it is also situated in the old part and very quite area one comment is that only one english channel was available , these could be increased since only french stations were available
Its location: in the centre of the old city No
Extra charge for basic continental breakfast annoying as room rate high enough to cover
location, service, breakfast little noisy from other rooms and elevator
Very convenient location and superb restaurant just down the road.
It was nice and quiet also the arrangement of the beds and room
convenient location , formula with parking and breakfast included is good value for money Breakfast was ok, but already 1:30 hrs before end breakfast, eggs, bacon, cheese, ham etc were finished, however, there was plenty of other breakfast items (Danish, flakes, croissants...)
Location in old town, quiet except for when they had a big late event at the hotel! Rather impersonal
Friendly staff very good location excellent rooms
It was central for our needs for one overnight stay
Room was fabulous, overlooking the Grand Place. Well worth the supplement. Room large and bathroom very spacious. The bar is a night club and although music stopped at midnight it could be heard throughout the hotel.
Asked five times for a tray of coffee making facilities before we actually had one put in our room
Mainly the staff, very welcoming and friendly. Really helped you. Nothing
great location. large rooms. friendly staff. nice breakfast. assisted with childs additional bed. smelly room and toilet.
Location was excellent, 15 mins walking from Lille Train Station, close to Grand Place, lots of shops and restaurants around. floors and furniture a bit old, it needs renovation works. A bit expensive for what they offer, but I guess you are paying the location.
very nice & comfortable hotel The nearest car park remained closed untill 12 noon on sunday and we were not informed about this
Proximity to the centre, lots of restaurants, Christmas market. Lovely big room. No information given on restaurant opening times. No wash hand basin in the toilet which was separate and around the corner from the bathroom.
The room was spacious, the bed very comfortable and luxurious. The room was furnished very pleasingly. The staff in the breakfast room were also very warm and charming. The toilet room was not very well ventilated.
Location, old fashion but comfortable It smells cigarette everywhere...
The location of the hotel, the clean spacious room, the excellent shower room, the tea and coffee making facilities. The efficient, helpful and friendly staff.
location. tea/coffee facilities poor
very good in all aspects. Buffet breakfast to expensive.
The fresh new approach to furnishings and layout
Room size was very nice. I enjoyed the Nepresso coffee in the room.
Well located for restaurants, etc.
We had a wonderful stay, hotel close to centre, staff friendly, breakfast excellent, room comfortable. A pity that only paper cups are provided for tea/coffee facilities in the room.
we have stayed here quite a few times, however the rooms are now looking worse for wear, the skirting boards in the room were dirty and room was so hot it was impossible to sleep without the window open have the traffic noise
Central position Expensive breakfast
very confortable and quiet room. pleasant staff at reception.
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
The hotel rooms are beautiful and the service was good
Arriving on a wet evening the hotels car parking service was an excellent idea.
frendly staff nice and central for shops no
The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
location rooms need to be refurbished
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
Sightseeing, drove to Brugges
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
nothing not up to standard of other hotels for same price in the area
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
nice location in old city center, small but nice rooms, friendly staff parking not easy
The location The breakfast
It was a reasonable walk from the center square area. The hotel was NOT non-smoking at all. One non-smoking room, smelled like the Marlboro convention had just left. The rooms were beyond tiny, and the carpeting looked like it had been installed during the Napoleonic Era, filthy at best. They had no place to store luggage, other than at the front door. The breakfast sat out all day in the smoky lobby, a.k.a. employee break room. I have booked 8 hotels in the past year with booking.com and the Hotel De La Treille, didn't come close to my or my family's expectations at all!
It would be much better to have wireless internet access in the rooms as well as the common areas.
Location, smack in the middle of the old center. Affordable price. Smallish room.
Perfect location, good value for money, helpful and amiable staff. Would recommend. Very clean though rooms are a bit on the small size but very comfortable.
Hotel receptionist was very helpful at all times. Location is great, rooms a little small but cleaned every day.
Very pleasant and value for money in the centre of Lille. Staff attentive and bedroom alhtough small suited us as we only required bed and breakfast for one night.
Close to City Centre No access to tea/coffee making facilities either in the room or elsewhere. Limited choice of channels on T.V. Only one English speaking one - cnn
Right in the old part of town Had a baby and the room was way too small, playpen (bed) barely fit in the room. Bathroom needed some fixing.
The location was ideal for a Tourist - a good mix of fine restaurants nearby. Good front window outlook on quiet street. None.
No wifi operating in the room, despite indications that it is available.very old and poorly maintained hotel.
A great find in Lille - I will be back! Free wifi, a bath, a quiet and good-sized room were all good points. This hotel had everything I needed for my business trip, while being charming and unique. It is in a great location a short walk from Lille Flandres and Lille Europe stations and from the pedestrian city centre. I brought my own kettle to make tea as I had noted this is not supplied from previous reviews. Great hotel, will return. Bring your own travel-kettle etc if you require tea/coffee-making facilities.
Very handy for the Christmas fair. Paid parking close. Nothing
The staff were very friendly, nothing was to much for them. The rooms we had were very clean and comfortable, and an excellent location for .sightseeing in LIlle. Would definately go there again.
The comfortable seating areas on each floor. Before arriving, the hotel willingly emailed answers to my questions and gave us rooms overlooking the courtyard rather than the street. No, th three of us were happy with everything.
Very helpful staff Our bedroom, on the top floor, was very hot.
Helpful staff. Attractive decor. Bathroom very clean. Uncomfortable mattress.
Warm welcome. Clean, comfortable and warm room. Location close to city centre and Grand Palais. Mosquito bits whilst in room at night
Pictures on the walls; comfortable room and obliging staff.
Location breakfast was interesting
The location was great and the staff were very helpful, rooms were basic but clean. En-suite was very small.
Clean and comfortable rooms with friendly and helpful staff
Very well located, clean
Thr hotel is in an excellent location. It provjdes exactly what you would expect at a cheap price. The cleaning was not up to the expected standard.