Hotéis em Lille

The room was smaller than implied on website

It is nicely designed, the setting and bar area is very relaxing. Nice & quiet location. Room confort was not exactly what I have expected (e.g. in order to switch off the lights, you have to get up from your bed!!). Very limited selection of English speaking TV channels. The language skills of the staff is also not sufficient for such a deluxe rated hotel!!

location, close to eurostar and the city shops lack of facilities to make hot drink . very hot had to sleep with window wide open even when it was snowing!

Hotel Lille Europe is well located for a stopover related to Lille Europe station. The room was very dark, seriously overlooked by the shopping centre behind the hotel, and rather cramped.

helpful staff. parking no tea or coffe in room. only i meat and i cheese at breakfast

Good location, easy for parking in the hotel car park Room was small, smelt stale, wall paper falling off the wall and plug sockets were loose and dangerous.

helpful desk staff

The location: very near the train station!! quite impressive!!

location

The location Extremely small room. No parking at all and nearby parking very expensive - would be good for train travellers though.

Location was fantastic - great for visiting the Christmas markets! Unfortunately you need to pay for lockets to secure your luggage if you're leaving Lille a few hours after check out.

Location Service

The rooms, hallways, & elevator all smelled of damp/mould/something awful. We thought it may have just been our room at first but we had several friends who reported similar odour problems and they were staying on different floors/locations within the hotel. Also, only one towel was provided for a double bedroom. A request for a second towel for our second night of accomodation went unfulfilled by housekeeping. Again, friends had the same problem with only one bath towel being provided for a double room. The rooms are small but functional and reasonable for the price but for the reasons above I would not recommend this hotel.

Good situation, helpful staff. Bed was a bit hard - very noisy outside at night - perhaps triple glazing might help?

The building is beautiful and, for the Braderie weekend, quiet. The room was large and well situated within the building. Dining facilities were limited and, being Braderie weekend, overbooked. Perhaps we should have been warned about that. Also,in spite of advance booking through a "value for money" site, we were charged the highest room rate. I was not aware I was booking a suite, since it was called a superior ROOM! We did not need a suite and that was a waste of my money.

Location is very good and own parking a plus. The professional and helpful staff are the hotel's greatest asset. Although the ground floor public spaces are first rate the decor in the rooms and corridors is tired and needs a revamp. Old carpets in the lifts, corridors etc and tired bathroom fittings etc are not up to the price bracket for this hotel.

- most rooms do not have air-con - internet access is very expensive - room service list is short - food is not good - takes forever to get served in the bar

Over priced, very disappointing. No air con in a room charging 150 Euros. not recommended, our room was a good size but very 'tired'. You even had to pay for the internet access in the reception area. I formed the opinion that this hotel wanted every penny from you. I would not recommend and I would not stay again.

the building. the surroundings.The dinner on Wednesday 1 August. The beds were very hard..Breakfast could have been much better.Dinner on Thursday 2 August was very poor indeed.

The reception staff as well as the bar staff were friendly & helpful.

Very friendly and helpful staff who went out of their way to provide information. I stayed in room 316. Comfortable. However, the shower was really terrible. The thermostat was so bad that I was either frozen or scalded.

When we discussed our concerns re over the quality of services the staff we dealt with were very u.derstanding but in the absence of the manager on the night and again the next morning ,were unable to confirm a refund for the one night of the stay The quality of the room was extremely poor, bed uncomfortable, bathroom poor, room overlooked a rubbish tip. There was no evidence of the good French cooking one hears of as our food wa still frozen solid when it was served We were booked to stay for 3 nights but checked out after one, sadly we could not get away quick enough

Very little....... the room was clearly only designed to take two beds and would have been cramped at that, it wasvery small. When we booked a 3 bedded room we expected to have a room suitable for such a use The clear misuse use of a 2 bedded room for 3 bed use, this was a mis-representation of what was originally offered, we therefore only stayed one night instead of two. We would not recommend this hotel for these reasons to anyone else

visit the town

Hotel is old and needs to be renovated!!!!

Reasonable value and location Rooms very small, no space to open two sets of luggage in a twin room!

Location The breakfast was expensive. It wasn't clear when booking that tax would be on top of room costs. The rooms are tired and bland..very 80's! Strong smell of cigarettes during the night. We had two rooms both of which weren't ready with beds unmade so we were reallocated new rooms. the lift was very small so difficult to get more than two people with suitcases in. The staff were friendly and helpful though and the location was brilliant.

Very friendly and efficient welcome. Hotel location was excellent for visiting the old town of Lille. There was only one small lift and the wait at times was quite long.

The location is perfect, near the old and new town, and easy parking at the opera public parking

It was OK

Asked five times for a tray of coffee making facilities before we actually had one put in our room

Location, old fashion but comfortable It smells cigarette everywhere...

It was central for our needs for one overnight stay

great location. large rooms. friendly staff. nice breakfast. assisted with childs additional bed. smelly room and toilet.

Service level of the staff

It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.

Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable