We did enjoy the location in particular and appreciated the underground parking in central location. The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.
Staff were very polite and ever so helpful. They went out of their way to provide some office equipment etc that I had left at home. There help ensured I had a susscessful visit. Also their Masseur was experienced and assisted with a shoulder problem more thoughoughly than the local medical personal where I live. The breakfast layout could have been a little more ergonomic. I often saw people spinning around to look for the basics.
breakfast: good variety and quality we left this hotel after 2 nights, because of the uncomfortable room: we could not turn down the heating and had to turn on the airconditionning in order to cool our room (in the winter!!) As it was situated to the busy street side, we could not sleep with the open window. Their homepage is very stylish and modern, but the hotel itself is kind of oldfashioned inside. Very tiny garage: complicate access for bigger cars. Kind of hectic hotel (bus groups)- no restaurant facilities if you want to eat à la carte.
Location, location, location. Friendly staff, nice rooms, good value. Can't wait to return.
everything - especially the staff
Location Lack of evening restaurant, but plenty of places nearby
The hotel staff is always very polite,the facilities are clean and tidy.
Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return. Not applicable.
The location was great and the views from the room were fantastic. The facilities at the hotel were the best we had encountered with saunas and pool etc.
The coffee was very good and tasty in the restaurant. There was not enough place in the toillet.
nice, clean hotel, good breakfast, helpfull staff, very quick check-in, very convenient location to the city centre, room standard not for 4 star (i.e. no air conditioning)
Excellent staff, breakfast and location. Free internet with a strong signal was also a nice bonus.
Nothing No a/c
Position in city centre, small, quiet, ok buffet redesign needed
Convenient old - town edge location; very helpful staff and good service; well appointed room.
Hotel staffs were very friendly. Ventiration fan in bathroom didn't work.
Kindliness, Italian speaking
Breakfast was excellent. There was some noise from the street in the morning, but there was also a nice view from our window.
Beautiful hotel and kind staff There is no slipper in the room, the elevator is too small
This hotel is a class act with nice rooms, nice buffet breakfast,and a great locations near the historical center of town. You always pay more than you want for this type of arrangement.
staff, location, pool, training-room....everything a bit hot in corridors, bar, restaurant - no aricondition?
Good location, very good breakfast, spacy restaurant, airconditioning worked pretty well. A bit expensive
This hotel is located within easy walking distance of the older part of town. When I went, the Christmas markets were in full swing so the location was perfect. Service was wonderful too.
centrally located, friendly personnel. The bathroom was not clean.... dirty under toilet seat.
The staff were particularly helpful assisting with onward travel information following delays after the volcanic ash disruption. The breakfast selection is very good and the swimming/spa facilities are superb. The hotel is well positioned for the old quarter and the railway station.
Nice room, friendly staff I would have liked a room for the same price but with a better view
A nice hotel at walking distance from the old town,nice quite environment with a rich breakfast buffet
The pool in the top with the view to the Alps was great. Breakfast was also very good. The room was not according to the hotel. I expected better accommodation / furniture in the room for the price I paid.
It was very warm, friendly and comfortable.
We had a balcony which overlooked the mountain which was a wonderful sight even in summer
Friendly staff and good privacy. No complaints.
As the name says this hotel is realy in the Center of Innsbruck. The breakfast and bar room still have the charme and stile of the famous austrian "Kaffeehaus" Although the rooms are comfortable, they are very small.
The hotel was in a very good location. The front desk attendant was marvelous and the rooms had a great deal of storage room. In general, being from the US, we typically sleep on softer beds. Although I don't specifically recall the hardness of your beds, all that we stayed at were harder than we are accustomed to in the US.
Lovely hotel in great location.....
The personal were very friedly and helpful. The room clean a bit of tlc would do the hotel good the lager is good for shopping etc. and the price good. Nothing
the location was very good. The parking facility was good. The fitness room equipment was very poor. The 2 cycles were dangerous and broken. The weight machine was OK.
It was definetly a superior-class hotel, placed in a good position in respect to the historical downtown, and the room was very big.
Great location. Easy access to all sites. Bed very comfortable. Breakfast was extensive, and served in their restaurant which is a happening spot early in the morning which made it fun. Lobby staff didnt seem overly friendly. Just kinda there going through the motions.
Family room provided was very spacious and comfortable. limited car parking, so had to use public parking.
Very good breakfast,the Cafè was very nice, good to have dinner,too.Central position.Parking facilities.The room was very clean and with good fornitures. We are very happy to chose this hotel and I think we will visit it again!! The room was very hot and it is not possible to change the temperature!
the comfortable and modern designed room After waking up in the morning i felt that the air inside the room was dry probably because of the air condition system. I'd also like to have more available pillows for the nightsleep
very nice hotel no
The design, minimal and efficient and comfortable! It all made sense -- uncluttered, roomy, efficient, with wonderful attention to detail. The hotel is efficient and functional. We love the bathroom access to light and ease of use with the two way door, etc. Nothing! We like every thing and admire the folks who designed the entire hotel but especially the guest rooms.
The room is spacious, the hotel brand new and the location excellent.
The staff was wonderful. The breakfast delicious.and location we had a problem with our ac condition system
one of the best in europe.
Very nice location, excelent staff, highly recommendable hotel Everything was excelent
this is a real design hotel, but nevertheless very comfortable. The rooms are very large and the view opens to the mountains. The station of the "Hungertalbahn", that leads to the mountains is just in front of the hotel. The hotel staff is friendlier than usual. the hotel is on the border of the inner city, so just a 10 minutes walk.
very good location 5 min walk from city center, very frienly staff, good design in hotel, big rooms, recommended to visit the city.
Kindness of staff, nice room
The comfort and high standard The design of the room
The new bathroom with towel warmer and the bathtub was great! Parking was not great, would like parking closer to hotel.
The room was spacious with great amenities. It was clean and comfortable. We had a beautiful view of the river and city and it was in a great location.Good breakfast. When we entered the hotel we were overwhelmed with the smell of cigarette smoke from the adjoining bar. There was no one at the desk to great us and when the girl showed up she wasn't very nice.We were worried we made a mistake with this hotel but once we got in our room everything was great. The rest of the staff was very friendly and our stay was very satisfactory.
Central to Innsbruck, Reception very polite and always ready to help, local knowledge very good. Very comfortable room, super bathroom Nothing to report
The location to the town was great. 5 minutes walk to the centre of town. The breakfasts were pretty good also. No views from the room, and the room was very small.
We like the atmosphere and the courtesy of the hotel staff. The fact that the hotel is very close to the center of the town makes it perfect for visiting Innsbruck and in particular for enjoying the shooping. The smell coming from the smoking area of the bar and from the kitchen that was very strong on our floor and in the room.
The location was good. So was the breakfast. The heating system in the room was broken and the staff seemed unconcerned. "We will get to it tomorrow."
location, comfort of room no tea/ coffee facilities in room
very friendly and helpful staffs
Great location Parking facilities are away from the hotel with no direct link. Noise from road traffic
In beautiful old city of Innsbruck. Excellent hotel in nice environment. Worth paying for "superior room" as very spacious. Even romantic!
The hotel staff was very friendly and knowledgable regarding the area with respect to what to see, best way to get there, best time of day to go, etc. Hotel was clean and restaurant food was tasty. When we arrived we couldn't figure out how to get to the hotel because that street is not open for car traffic from 10:30am to 6pm. We should have called ahead to find out about parking. We parked in a nearby garage and walked to the hotel. We found out later that hotel guests are allowed to drive up to the hotel to unload the car then must go park in a parking garage about 2 blocks away for the duration of your stay.
Ideal location, within steps of the major sights. The reception lady was very nice and helpful. Breakfast didn't have scrambled eggs or croissants. Waiter at dinner was in a hurry to get rid of us, not very good service there. Carpark is about 5 min walk away, but this wasn't a problem for us.
Very nice hotel, perfect situation in the old town. Friendly staff, good food in the restaurant and a nice clean room.
Perfect location to see the old city, make shopping, relax..to enjoy the weekend! Our room had a good size and had even a whirlpool..very clean and comfortable!
we loved the location- perfect for exploring the village. We also enjoyed the warm ambience of the room and dining areas.Please write at least 15 words We could have used a closet or area to place or luggage.
Friendly young staff
The location is perfect, except of the parking problem. Nice renovation, romantic and comfortable Too expensive and no internet connection, no slippers etc, no boiler (for tee or coffee), which are common and standard for this kind of 4star expensive hotel.Parking problem.
the hotel staff, the hotel's location, the hotel's restaurant
It is a very charming and historic inn. We appreciated the sense of history that was reflected in the hotel brochure, the walls, restaurants, and even in the plaque outside the hotel. Wonderful central location in the old town, a stone's throw away from the Inn River, and expansive views of the mountains.
the hotel room was o.k., not much more. it was a five minute walk from the city center which was great and the free parking is also a great thing in pricey Innsbruck.
Good location. Big TV. Good breakfast.
Quiet, yet near the old town. Very comfortable and clean, very helpful office staff Lack of smell of tobacco smoke found in some Austrian town centre hotels Early morning waitress seemed a bit slow to replenish used buffet items
The night staff were very friendly and helpful by servicing us even after they had just closed for an evening night cap. We ere introduced to egg liquer which was to die for. The breakfast buffet was tasty. The location was within walking distance to everything including the golden roof. It was located on the other side of the river so it was nice and quiet for sleeping. The bed was not as comfortable as I would have liked. It was two twins pushed together to make a king and there was no sheet on the bed (only a comforter) The bathroom was okay but nothing fancy.
Friendly staff, accommodating possible requests, elevator access good, parking availability very helpful No, nothing to complain about
Friendly and effecient staff No
Location, staff, room was comfortable
The location is excellence, near old town. A bit noisy due to room facing the road.
Free parking close by. Shower great, but small bathroom. Good selection at breakfast but no hot food. Small but adequate room. 10 mins walk to Old Town. Room temp hot and unable to change, but could open window.
Location is good. Breakfast was poorly organized, when busy, the service was poor.
Very good location, within a very short walk of Old Town and the major sights. Breakfast was not included. No tea/coffee facilities in the room.
The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Very much enjoyed our stay here. The room we had, which we only paid a standard rate for, was very nice - spatious and nicely furnished. Decent location also, only five minutes walk to town centre.
Dining room, menu and serving staff highly professional and friendly. Menu was impressive. At time of booking I provided a specific special request that was not provided. (flowers, champagne... at my cost) This was a wedding trip. No acknowledgement from hotel staff. I did not pursue it further as the surprise effect was lost. It does not stop me from recommending the hotel, however this little extra would have differentiated the hotel for me.
Excellent location,lovely room,breakfast beautifully presented and service courteous. The room had an irritating noise - perhaps from heating/air conditioning pipes.
rooftop welcome with gluhwein. Warm and friendly staff. Excellent service and food in restaurant.
The hotel offered a quaint setting that afforded us access to the old town center for sight seeing and shopping ease.
My husband and I loved the comfortable bed and pillows. It was quiet and although the room was small, it was all we needed. The tv was too small.
The rooftop restaurant made for a spectacular evening. The location made access to "Old Town" very easy. Perfect setting for our "Retirement Honeymoon"! None
Very nice and friedly staff.
The staff was helpful. Too old.
Very cute place, friendly and helpful staff. VERY conveniently located. Excellent choice! Nope!
Excelent location, great breakfest and staff. Historic and beautiful building.
Excellent location. A hotel with long history and the decoration and atmosphere do reflect this.
the breakfast was the best of all the hotels i stayed at in europe! position was perfect for a tourist visiting innsbruck. very old hotel with lots of character
Location, location, location. Right in the heart of the old town, we couldn't have picked a better place to stay. The Christmas Markets were right outside and there were wonderful restaurants right down the street.
The breakfast was fantastic! A great selection. We enjoyed how the bathrooms were so modern in contrast to how old the building is. The beds were very comfortable. Clean. And just a cozy, great atmosphere in the Hotel. Nothing. It was fantastic. Would recommend to anyone.
Authentic feel as described. It was on the main tourist street - only downside meant that it was extremely noisy at all times of day and night.
Fatntastic central location and helpfulness of the staff.
The heating system was a little noisy
The hotel's location is excellent, very central. Although in an historic building, the hotel was comfortable and had a modern fitout. Hourly charges for wi-fi (should be included) and a CRT TV in the room.
Excellent local cuisine and friendly, helpful staff, including the owner. Rooms a bit basic. Too many hunting pictures.
the location is vry good,very near to all the attractions,and th train stations is just 7mts walk th bus and th trams r just 1mt wlk.the break fast is ok.th staff were very good and helpful,they evn gave us a early chk in evn though we di't inform thm.th room was spacious for 4 of us. wud lov to stay again. the lift is too small,if u hv lots of baggage
great location atmospheric building good restaurant nowhere to sit, other than room, no lounge
The location mainly. The staff and the room temperature.
good service, good location little costly
Nice hotel with friendly people.
Wonderful location in the old town; the owners/staff were very helpful with all aspects of our stay. Breakfast was much better than expected; wide selection, nice hot coffee. Large triple room was great, as we had our 17 yo daughter with us. Great Austrian decor, we were very happy with this choice of hotel.
Good food.Excellent location. Nice staff. Small shower /bathroom - not very practical!
Romm accomodations were good, close to centre, excellent breakfast and great service
We arrived early and were allowed to secure our suitcases and have our room available about 1/2 hour after arrival. We loved the location, the hotel was beautiful. Breakfast was adequate but the staff person during breakfast seemed ticked off when we asked to bring a cup of coffee to our room and getting a cup of ice from the diningroom seemed to be a hassle for them as well. Overall, loved it.
Fabulous location right next to the river and walking distance to all the major attractions of Innsbruck. Great value and comfortable with lovely hosts who make sure everything is accomodated.
The staff was polite and the atmosphere really warm and friendly..Very clean as well The view of the room..
Great view. Very convienent. Good value. Room 9 was a little narrow making walking around a bit cramped.
Location, Comfort & Value for money!!!
Very clean, very good value for money, excellent location no
The room is clean and tidiness, location is very good and near the city center.
I liked the man and wife who ran the hotel. They were happy and helpful. I would have preferred if a continental breakfast had been included in the price we paid for our room. They had a nice attached small restaurant which would have been very nice to have had to eat breakfast in, but that was not included unless we paid extra.
Good location only couple of minutes walk from centre of town; Hotel Owner was very helpful; room was very large, clean and comfortable with good bathroom. No lift.
Beautiful view from the room window. Noisy in the morning (traffic outside).
The location is fabulous - 50m from the Golden Dachl in the centre of Innsbruck Old town, 500m to the Hoffburg which has just reopened. Comfortable hotel, ideal for seeing Innsbruck.
It is very good location,just near super restaurant,not far more important museum.Clean. too old,it is always smell chip food,breakfast is terrible,
The location and above all the friendly and helpful staff everything was super
very good value for costan excellent location right in the old city
Location, location, location....very good restaurant, excellent vine cellar...staff very friendly... furniture from 70's
Facilities are quite simple. But the room are clean and comfortable. Staffs of the hotel are kind and friendly. The location is good! Gasthof Innbrucke will definitely be the first choice for my next visit to Innsbruck!
Not at all. The young man who was at the reception desk did not stay at the desk. So when we left or picked up the key room, we had to do it by ourselves. The location is far away from the railway station around 30 minutes walking. So, we had to get on the bus about 4 stops.
You can leave your bags while you visit the city, after checkout The creditmachine didnt work, I suggest you bring $ cash; the internet doesnt work and no have wifi; small room;they close the hotel at night, so you can not go out to a party after midnight.
Proximity to the city centre, good breakfast, helpful staff.
Location of hotel,friendly staff,competetive price My fault but booking a room without a toilet or shower is definately a no-no
Very good location. The room was very cold, and although we told this to the reception 3 times, they didn't do anything about it. Also,the cleaning lady was very loud in the morning, and actually entered our room for the final cleaning, even though we were still there and it wasn't yet Check-out time.
It was very central to the old part of Innsbruck, Staff were friendly. The hotel seemed to have an open bar till 4 am which resulted in the room being very, very noisy.
Hotel is situated in the very center of Innsbrucke, which is great. Rooms are small and without bathroom (some of them). However, shared bathrooms are clean and i didn`t find any problems of using them.
good situation very closely to city center, cheap price
Great experience sleeping in this old house. Nice view over Innsbruck from our window and from breakfast room. Close to old town center.