The service staffing at breakfast was fantastic. Air conditioning in room was nice. Clean room and bathroom. Needs a pool
The room was large with plenty of space. There were very good views of the mountains. The armchair in the room needed replacing. The was no separate shower in the bathroom. The television was not state of the art. At 26 € the breakfast was far too expensive. For the price that I paid I expected better facilities
Second stay at this hotel. Standards remain consistent. Excellent staff and breakfast. Room clean and functional. Well-located. Good spa facilities, especially the pool. Will definitely return. Not applicable.
We did enjoy the location in particular and appreciated the underground parking in central location. The use the car lift for personal purposes with children was not particularly exciting, but the kids liked it.
the all hotel was great and the staff were great to us since I was on crutches. they couldn.t do enough for us. the breakfast ladies were dressed in national costume and so friendly.
Room was too hot Room was too hot
This hotel is located within easy walking distance of the older part of town. When I went, the Christmas markets were in full swing so the location was perfect. Service was wonderful too.
Good location, very good breakfast, spacy restaurant, airconditioning worked pretty well. A bit expensive
The design, minimal and efficient and comfortable! It all made sense -- uncluttered, roomy, efficient, with wonderful attention to detail. The hotel is efficient and functional. We love the bathroom access to light and ease of use with the two way door, etc. Nothing! We like every thing and admire the folks who designed the entire hotel but especially the guest rooms.
very nice hotel no
The location, staff, and breakfast were all amazing. We would come back just for the breakfast! The room was fine but we were expecting better. The bed and linens were average, the bathroom was a bit odd in that our young children could never reach the faucets and the door always swung open and hit you when using the toilet. Also, the room was very hot (in February), and the only way to effectively cool the room was by opening the window and enduring construction noise next door.
Breakfast was good and in a very pleasant restaurant with a good view. Liked the evening bar on the terrace and a pianist was there too so nice to have some live music. No evening restaurant.
I cannot say enough good things about this hotel! It is ideally located in the heart of Innsbruck! You are surrounded by restaurants and shops galore! The staff was exceptional. The room was exceptional. Really, I can't wait to come back!
The location is perfect, except of the parking problem. Nice renovation, romantic and comfortable Too expensive and no internet connection, no slippers etc, no boiler (for tee or coffee), which are common and standard for this kind of 4star expensive hotel.Parking problem.
Friendly staff, accommodating possible requests, elevator access good, parking availability very helpful No, nothing to complain about
The night staff were very friendly and helpful by servicing us even after they had just closed for an evening night cap. We ere introduced to egg liquer which was to die for. The breakfast buffet was tasty. The location was within walking distance to everything including the golden roof. It was located on the other side of the river so it was nice and quiet for sleeping. The bed was not as comfortable as I would have liked. It was two twins pushed together to make a king and there was no sheet on the bed (only a comforter) The bathroom was okay but nothing fancy.
The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
The staff was helpful. Too old.
Staff were very friendly and helpful at all times. Breakfat was good and wholesome. The hotel is in the heart of the town and close to the railway station which is for both local and intrastate trains as well as International trains.
no nonsense lack of parking which was fairly far and expensive