Hotéis em Indianapolis

the renovation finishes we not up to par, everything was sloppily done. our roon overlooked a nasty rooftop. we had to pay an additional $30 to park our own car on the premises after the room was over $150. Ridiculous and we expected a beautiful hotel. The whole lobby was under construction and it was embarrassing to have to bring my guest in to that.

The beds!

No rooftop access.

I was told it was I a descent part of town, it wasn't my daughter won't stay there. And they made me pay.. won't ever go back.

I like the fact that the location was in a good place and I could make it where I needed to go in no time

The stains on the carpet on the couches

Very accommodating, convenient location

Great location and nice facility.

dirty and dusty room

Friendly staff the best staff is Breyona Johnson

Dirty bathrooms

Comfortable beds, clean rooms, extremely polite staff, just overall a great experience

Nothing that was the hotels fault. It was a loud weekend because of motorcycles, but other wise it was a great experience.

Front desk staff was fantastic. I left my Ipad in the car that was valet parked and they retrieved it in a flash! Connor, the valet supervisor, gave excellent directions for walking to Mass Ave. and was very cordial. Room was very quiet and the bed was so comfortable. Would absolutely return to this hotel!!

Great to be within blocks of all the activities on monument Square. All employees were very nice and accommodating.

The location was great! The staff was very friendly and helpful. My room was very clean and comfortable.

We left with what appeared to be some sort of bites. After some investigation, we discovered they were bed bug bites. And they turned into very itchy and painful sores. More developed in the next couple of days. We did call so they could exterminate the bed. Frank said he would comp the room. We never asked for it but why say it if you aren't going to do it.

Clean and classy.

Nothing

My stay was all business so did not have time for much else, but the beds were very comfortable.

The staff we saw were polite and the rooms where pretty large.

Room had a slightly weird smell at first but went away after about a hour. Son locked bathroom door and shut it with him outside around 8pm. Went to front desk and was told only maintenance has a key and won"t be back until morning. We had to change rooms and thankfully none of our stuff was in there.

Paying for parking.

cleanliness frienliness

Location

Had no hot water but they are refunding our stay. Things happen not the end of the world. Would stay there again.

The friendliness and helpfulness of the staff, clean cozy room, valet parking was convenient.

No, other than I wish I could have stayed longer!

No pool, vending machines out

Close to airport.

Extremely old building. It smelled awful, like cigarettes and unwashed carpets. Our room was not ready when we arrived and it took ~1hr for them to check us in. Felt extremely dirty the whole stay. Kitchenette had no soap and no lighting anywhere near. Poor staffing, they were rude and unhelpful. Would not stay again.

The location, staff and facility were excellent.

My "Double Room" had only one bed (A king size) and a sofa conversion to a bed. Evidently the term "two people and double room" does not mean two beds.

I initially booked a room with a whirlpool in it but as turns out it was not the room I got. Other than that our stay was great.

Staff was articulate and clear on all explanations. They brought us the kitchen amenities we needed before we even say down in the room. Were not over barring. The room service wasn't available since we were only there two nights; this was a plus because that limited the amount of "*knock knock* room service " we heard from the hall.

Room was quite small. Any more than 2 days would've been stressful. The door has enough space for your fingers to reach underneath to the other side. This allowed a great deal of light into the room at night. There's also a lower set peephole that allowed light right at eye level when sitting in the chair.

Staff was friendly. Excellent location for my needs. Kitchen appliances were clean. Vending machines accepted credit cards for late-night snacks.

Extension cord used for lamps was blackened, indicating a potential electrical problem. Hot water very slow to heat up. Walls are paper-thin; I was next to an elevator and didn't sleep well because of it. Microwave was missing turntable. The security latch malfunctioned, first locking me out of my room then breaking all together.

The only part I liked was the staff and location.

The room was cold...no heat. 2 lights were out in the room at check in...another was falling out of the ceiling. The view from our room was nice...but the window had face prints all over it n I told my daughter not to touch it. The shower had hair in it at check in. I had to ask for toilet tissue because it was not refilled during cleaning. Everytime we went to the pool we had to ask for more towels...and sometimes they weren't received before we were done swimming. I am a single mom and we were there for 4 days...the staff was very helpful...but the hotel was not at all what I expected.

This was a great hotel; wonderful service with a great downtown location. You're within walking distance of great restaurants, Circle City Mall, Convention Center and Lucas Oil Stadium. The staff was extremely helpful. We will return again.

The rooms were really nice - with a little spa package on the bed and everything! Do not be turned away by the entry into the building; the rooms are actually quite nice! I slept great even though we were right next to the airport! Not good for a light sleeper, but they include ear plugs in the bathroom.

Room service was decently priced - but would have liked to see more options for vegetarians and gluten free folks! This hotel is in desperate need of a nicer entryway!

Beautiful spacious rooms with super comfortable beds, spa scented lotions and fragrances, and huge windows! Staff was very helpful upon check-in.nt was the restaurant - slow service even though the place was basically empty, and the scallops were tiny and very dry/rubbery. Croissant bread pudding helped make up for it though ;-) Overall a VERY good value for the money!

My only disappointment was the restaurant - slow service even though the place was basically empty, and the scallops were tiny and very dry/rubbery. Croissant bread pudding helped make up for it though ;-)

My priority with picking a hotel is cleanliness, and this hotel delivered. It also has a great location, and it feels great to be able to walk to the mall and restaurants after being on the road all day.

That the wifi is not free.

The staff was extremely friendly and helpful. The hotel and room are very clean. The mall is connected to the hotel which is a very convenient bonus. We did order room service and the food was very good.

The exercise equipment is a little outdated and not functioning well. Several of the treadmills' computer panel would not respond. The breakfast was good not great, I would like a few more options but it was good with good fresh fruit, oatmeal, cereals, eggs, etc.

Roomy....usually stay at Omni, but having little kids the suite is much more practical.

Breakfast wasn't that great, but it's free!

full kitchen, sitting area in suite, snacks in evening and breakfast in the morning

small pillows-why have a king bed with pillows smaller than standard ones? Our room wasn't serviced on the Friday we were there. Ran out of bathroom tissue...used kleenex and had to use a hand towel to dry after showering as no clean towels available.

Nothing one of my worst stays ever

The room was horrible, no elevator they didn't switch my room when I requested when I woke up to shower there was ants on the floor & on one of the beds also i seen a mouse run across the bathroom floor i checked in late and was checked out early bad stay

Clean, and comfy. Walking distance to most of the entertainment downtown has to offer.

Paying 30 dollars a day to park in the hotel garage.

Big room. Several restaurants at the hotel. Connected to the mall

Had to pay to park...I guess that is expected in the city though. Hotel was great though!

It was clean. Location was great. Right off the highway and many places to go in the area.

WIFI wasn't safe Hotel wasn't Inn and Suites Got a handicap room Tornados in area 3x alerted on phone take shelter Called front desk: didn't inform any of their guests of the emergencies, didn't know what county we were in, no plan of action. on Aug 24

Nothing fancy but you get what you pay for. Easy to get to off highway. Clean. Good breakfast. Friendly staff. If we were stopping through I would stay again.

Facilities were well kept and the staff very frendly. Room was clean and we'll maintained. Pool was a big selling point and it did not disappoint. And it was open 24 hr. Best stay in any hotel for a long time.

Very cooperative

The location on the canal was nice. Also, they had a good breakfast selection with kind staff.

The hotel is falling apart. An elevator was down. There were many cigarette burns in my carpet (this is a non-smoking hotel). When I told the manager they looked at me like I was an alien to bring it to their attention. Housekeeping was not responsive.

I did not like the fact that there was overbooking on the part of extended care on the internet. People came with the anticipation of having a room to stay in only to find that the rooms were overbooked. There needs to be a better way to track how many people are booking rooms at the same time. I'm pretty sure that I received the last room available. The space was small, and it was a room designed for wheel-chair bound people. Not enough room to hang my clothes without them dragging the floor. It would have been good if I was told that before giving me the room. I knew there were no other rooms, and I would not receive a refund because of how I ordered the room, so what could I do.

Ruby was great, she helped me after hours because the front desk closes at 11?

I paid for a room with 2 double beds but when I arrived there were none. It took awhile to get into a room because ruby was doing her best and there is nobody at the front desk after 11. The bathroom door doesn't shut all the way or have a lock. The tv in the room didn't work and the garbage from the previous guest was never taken from the room. The only positive thing about this place was ruby trying her hardest to help us after having been on the road for 14 hours that day. Thank ruby!

The room, the interior design

No microwave or refrigerator

Very Clean room. Indoor pool looked nice but we didn't have time to use. Staff was friendly.

Breakfast was kinda lame. Also there was a sewer gas odor in our bathroom. Room 210.

Nothing

No

Easy to get to IND. Clean, nothing fancy but hit the essentials well. Lots of parking, friendly night manager.

AC was a little anemic. Had housekeeping key in twice the same morning while we were still asleep, but we didn't put out the Do Not Disturb sign either.

Alexandria,Va

Noise on ally outside my room

I liked that the hotel was SO clean, the service was excellent and the breakfast was great! Overall the best hotel I've stayed in, in a long time and will only stay here from now on! -McKenzie

An older motel, but clean and comfortable. Caters to airport overnights, I think. Would stay again - and probably will.

Speedy check in

The hotel was located conviently and was nice and clean.

We had requested a room opposite to the trains and our room was very close to the loud trains that rolled through all night. We won't risk a nights sleep by not getting our request filled next time.