Windsor Plaza Hotel

I like the fact that the staff are very friendly especially at TOTT and the executive lounge. The Nasi Lemak dish that was served on the 25th floor during breakfast was also good and it reminded me of home. I was very disappointed that the American Discotheque did not allow me to charge my bills to my room. I was there three times and each time I had to use my available cash.

1. good room cleaning service doesn't pay attention to "non-smoking" room requirement, caused me to live in the smoking floor for first night and disturbed a lot by drunk guest shouting outside the room

dinner buffet, free shuttle to the center staff doesnt speak languages; poor internet connection in rooms; run down fitness facilities; disapppointing spa service; lacking professionality in many aspects (e.g travel desk)

The hotel is near An Dong Plaza where you can buy almost everything. Inside the plaza, there is a restaurant where you can enjoy a buffet dinner with variety of Vietnamese dishes. We don't think the luxery room where we stayed is qualified as a 5-star hotel room. Based on internation hotel standards, the hotel, in our opinion, is 4-star hotel, not 5-star hotel as claimed.

Extensive breakfast and attentive staff. Nice pool on the rooftop, overlooking the city. The free, hourly shuttle to the city center (District 1) and back was very useful. The gym did not have any free weights. Despite requesting non-smoking, we were lodged on a "smoker's floor", which had a certain smell to it.