Hotéis em Cidade de Ho Chi Minh

Central location in District 1. Great breakfast. Everything you need around the corner. Friendly staff. I will stay there again, next time.

If you are on leisure, arrange your own taxi transportation..if the hotel arranges for you, it is more expensive then if you do it yourself.

the massage

the noise from the air-condition central unit out side my window

Clean rooms, good breakfast with a lot of choice and a nice view to the city (12.th floor), helpfully staff, very central in city. A few rooms have only very little windows where you can't see anything.

Loud in the morning, the walls are clairaudient (the room-service starts early, so you might wake up)

The lcoation was good and the door staff were helpful

The room was dingy and the breakfast wasn't good. The table had little bugs running around and it was dirty.

Reasonably priced hotel. Plenty to choose from at buffet breakfast even to westerners. Eggs cooked to order, bacon etc. The hotel is in district 5 in Chinatown, however you need to travel to district 1 to get to the better part of town. The hotel offers a free shuttle bus to town on the hour and they will pick you up too.

The beds are hard, and I mean really hard.

It's a wonderful hotel. All the workers are friendly and Great! Grate service! Right next to a market place. Shopping availble at the 1st 2nnd and 3rd floor of the hotel. Mr. Giau Ho at the resutant is very good! He works so hard! Monitors event table n make sure everything customer is happy with Thespis n service!! Mr Tih. Duty manager speaks good English n can help you find things you want to do.He does a Greta job with translations n finding The best of What ur looking for!! Super customer service !! All the front desk girls are very helpful!! Great workers n Great hotel. I stayed 3 times already because of the workers!! Very clean. And all the bell boy are Nice! They Great you with your names!!!

Nothing!!

good value for money. staff were good. got upgraded due to poor room in old part of the building

One side of the hotel is extremely damp, with bad smell. I asked for a different room, and eventually got changed into a better room.

The situation of the hotel in the center was perfect to visit saigon. The staff was really nice.

The room was interior and in the 3rd floor, the noise of the machines was enoying

It was well located within the city, just next to a 24 hour mart. The facilities were decent, and the bed was comfortable.

The bathroom didn't have enough towels, and the water from the shower kept getting all over the floor, despite our best efforts. The staff was strange at times, at one point asking me 3x to look at my keycard even though I'd shown it to them already. I didn't understand what they were doing. Also, there was no breakfast included.

Room was nice and the happy hour that was included

Breakfast ended too early and was not that good

Really Good Value for ones'' monies!

Pity the the room window was facing the wall of the other block.

the hotel was great in general. we only stayed one night but because it is centrally located we were able to get the vibe of the city. airport transfer is highly recommended if you are a first time Ho Chi Minh city visitor

the hotel is located on a very busy street, but I can't say this is a downside as the room was quiet and it gives you the advantage of stepping right into the chaotic streets of Ho Chi Minh City

Very nice hotel, liked everything

Seaside, hospitality of the staff.

Noise from the children and vietnam guests.

I loved the staff. They were so helpful and accomodated all our needs. They suggested great tours and they had a great fitness center. Would recommend for anyone looking for a great place to stay close to everything.

The staff were very helpful and informative regarding the local area. The hotel was cheaper than central locations and taxi"s into the city centre were very cheap, 10minutes

Relax atmosphere,comfort,swimmimg-pool

almost nothing,exept the cockroach on the table at the lobby-bar and big rat at the hall ...

A comfortable hotel to say ive stayed at....great great location.

Location. Right on new mall and overlooks the Meekong River. Staff tried so hard to assist us and the breakfast was supreme. Our room was very good value.

The construction of the subway mall outside the Duxton is now minimal and almost fully completed. The staff bent over backwards to help.

Great location, only 20 minutes from airport. Helpful staff and quiet, spacious, rooms. Internet service quite good, compared to may other hotels. Good business hotel.

We were pampered with excellent accommodations and good food plus service.

We could have stayed a bit longer, 8 days should have been 10 days!

Nice gym and pool. Great breakfasts

Excellent location.

Front desk staff aren't friendly. More expensive compared to other hotels with the same quality nearby.

Location and ambiance

Breakfast ( rich and satisfactory ) being displayed on the rooftop is affected by the sun and flies , not a pleasant sight...

It was good for the most part

Rooms way too small‼️‼️‼️

I would actually consider this a 'luxury' hotel by HCMC standard. Interior decor and ambience are classy and posh, and pretty well-maintained. Location is a little out of the way from the main city attractions and shopping but the hotel provides half-hourly one-way shuttle bus to the trade tax centre and benthanh market. Definitely not a budget hotel, but worth a stay if you're on a business trip or feeling like pampering yourself.

Size of the room Amenity kit in bathroom Saigon Saigon Bar (Rooftop)

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location

bathroom

Great location, spacious room, great breakfast, roof top pool, helpful staff. Brought my husband a birthday cake for breakfast and later in day....made it special.

Happy hour 2- for-1 was unclear to execute.

Perfectly located hotel for exploring the city. All the staff - including the maids - was very helpful, friendly and attentive. Clean rooms with bamboo hardwood floors (mine had not a view, faced inner courtyard and was very quiet). Opulent breakfast buffet (western an asian style). Nice and clean roof-top pools and gym. For gamblers there is a small in-house casino. It is not the newest hotel but one with charme. Only glitch was that the air conditioning positioned near the ceiling could not be switched off with the remote control provided, so I switched it off manually).

The friendliness and helpfulness of the staff, particularl the front door men, the lady who cleaned my room, and the front desk staff.

no fault of the hotel, but the noisy traffic outside was the only complaint

I staed with my family in Deluxe room, it was specious enouph for my 13mth son. The breakfast was excellent, every day was new adds-on of meat dishes.

The massage centre was very bad, i placed an appoinment but was not get in.....without any reason...Also you can hear noise in the morning from the main road and it is quite a distance to the popular Ban Than Market.

The hotel is in a very good position and looks very clean and attractive externally.

The bathrooms need updating. Our bathroom was very old and smelled musty.

Very good positioned to explore the City walking. Very big room but quite noisy at night (old windows), bathroom somewhat oldfashioned. Breakfast itself was good in a nice location (patio) which was, hoewver, very noisy due to all the aircon machines.

Its a great value hotel in a reasonable location, perhaps not quite as well located as some of the better know HCM hotels but represents much better value. The apartments are huge.

Having to go to the coffee shop nearby for breakfast wasn't great, choice very limited. There are no C Stores anywhere around the hotel so if you feel like a late drink drink or snack its a long walk.

The breakfast was very good, however the pool was no working, a fact that impacted on our holiday- and our belief of what was available at the Hotel.

Some staff no helpful, seemed to be present but not available or willing to assist. The price of transport to an from airport was excessive compared with local prices, and reflected poorly on the Hotels image.

Clean. Good bed. Fast wifi.

Warm room.

Buffet breakfast is very good, so many choices from fruits, juices, main course and desserts. Wifi in the rooms is another plus factor

This hotel is well located in the city, near to the main shopping mall. The food provided by the hotel is also good, not so expensive. As the hotel was fully booked, we were offered a junior suite with access to the club lounge.

nothing

The room is clean & comfort

The lobby counter is too small and the processing of checking in & out was too long and the services of the staff not so happyly.

normal

normal

Friendly service, great staff, cleanliness

Great for an overnight layover in HCMC! Fantastic hotel close to the airport with very helpful staff.

Location

Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)

Great location near airport. Great breakfast. Comfortable room with good amenities. Loved the benefits of the club room--like free airport shuttle.

Lack of outlets for US-style plugs. They did have an adapter for one of the outlets, but it didn't allow for a grounded plug. Probably not a long term location as there didn't seem to be many restaurants nearby.

Very friendly staff excellent rooms and good location near the airport. Good value airport transfers. Rooms are very quite.

hospitality of the hotel staff.

room is narrow, not fit for western people. shower room door is leaking water out.

Helpfull staff. Great location.

convienent to local shops and eating places. easy taxi to central district 1 shops, restraunts, business offices. a little too far to comfortably walk to opera house central area. good value for room rate. ok breckfast in the deal too.

I like the Hotel as it is located very central, close to everything. It is a nice hotel with a good restaurant and friendly staff.

Nice hotel, not far from the city center and you can go dinner around Ban Than market. Staff very pleasant and internet free.

Be carefull, some rooms don t have windows.

The staff was friendly and always smiling

The lift lobby was hot. As it is next to the main road, you can hear car horning all the time.