Washington Hilton

Stay was fine.....

Room was very nice and clean, very comfortable. Staff were very helpful. However, parking in the garage was VERY expensive- $43 for one night. I sucked it up and paid it. I prepaid for the room for Kayak, so it wasn't a big deal. I saw that they had put a $50 hold on my card as well. After I left, they charged my card the $43 for the parking and released the $50 hold, but one week later, I still have a $43 hold for the parking on my card. After contacting the hotel, leaving messages for billing, the garage, and all types of people, I finally got through to Hilton Guest assurance who contacted management for me. The management's response was that this was standard practice and to take it up with the credit card company. The credit card company cannot do anything with pending charges. I've never seen a hold last so long, especially after they have collected their money.

Very helpful and friendly staff, lovely room, with a nice view of Washington.

Helpful, friendly staff. I really like that it is a pet friendly hotel.

space and design of rooms, beverages in the lobby

difficult to locate the entrance upon arrival

staff and cleanliness

Rooms very comfortable and coffee machine in room much appreciated.

Bit of a walk to the nearest tube station, however, it may have seemed longer becuase of the stiffling weather.

Everything, they were very good, since now i will use Hilton always, i really like that hotel

need more elevator, i had to walk very long to my room

Everything in the hotel was to an excellent standard

At the time of booking, it was not made clear to me that there would be a 14-16% tax charge on top of the booking price - so it came as quite a surprise to me at the end of the stay

The friendlyness of all the staff and general up keep of the hotel even with the work in place'