Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.4 "Local maravilhoso."9.1 "91%
gostaram da proximidade com pontos turísticos ." 9.5 "95%gostaram da proximidade dos locais para fazer compras ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "Próximo de transportes públicos , segundo 100%." -
7.5 "O atendimento é bom."8.2 "82% acharam
a equipe muito simpática ." 7.0 "70% afirmaram quea equipe da recepção era ótima ." 7.2 "72% acharamo atendimento muito profissional ." 8.3 "83% disseram que oserviço de concierge foi incrível ." -
6.2 "A atmosfera era decente."6.3 "Apenas 63% acharam que o
hotel era moderno ." 6.9 "69% acharamo ambiente relativamente agradável ." 6.4 "Apenas 64% acharam ohotel luxuoso ." -
5.7 "Os quartos são razoáveis."5.5 "Apenas 55% afirmaram que
os quartos estavam suficientemente limpos ." -
5.4 "Limpeza mediana."5.5 "Apenas 55% afirmaram que
os quartos estavam suficientemente limpos ." -
5.3 "Comodidades medianas."5.3 "53% acharam o
prédio razoável ." 6.0 "60% acharam ocampo feio ." -
4.8 "Não muito confortável."4.3 "57% afirmaram que
os quartos eram pequenos ." 1.6 "84% considerarammuito barulhento ." 1.9 "81%criticaram o banheiro por ser pequeno ." 1.7 "O ar condicionado foi criticado por 83%." -
4.1 "O café da manhã é abaixo da média."2.4 "76% disseram que o
café da manhã era muito caro ." -
3.7 "Custo-benefício abaixo da média."3.1 "69% acharam o
preço muito alto ." 2.4 "76% disseram que ocafé da manhã era muito caro ." 4.0 "Opreço era muito alto para 60%." -
3.5 "A internet é fraca."3.1 "69% acharam o
preço muito alto ." 3.8 "62% disseram que aqualidade do Wi-Fi era ruim ."
Avaliação geral
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9.5 "Local maravilhoso."9.1 "91%
gostaram da proximidade com pontos turísticos ." -
6.8 "O atendimento é razoável."6.6 "66% afirmaram que
a equipe da recepção era razoável ." -
6.1 "Os quartos são razoáveis."5.3 "Apenas 53% afirmaram que
os quartos estavam suficientemente limpos ." -
5.6 "Comodidades medianas."5.5 "55% acharam o
prédio razoável ." -
5.2 "Limpeza mediana."5.3 "Apenas 53% afirmaram que
os quartos estavam suficientemente limpos ." -
4.9 "Não muito confortável."4.4 "56% afirmaram que
os quartos eram pequenos ." 1.6 "84% considerarammuito barulhento ." 2.3 "77%criticaram o banheiro por ser pequeno ." -
4.6 "O café da manhã é abaixo da média."2.6 "74% disseram que o
café da manhã era muito caro ." -
3.6 "Custo-benefício abaixo da média."3.1 "69% acharam o
preço muito alto ." 2.6 "74% disseram que ocafé da manhã era muito caro ." -
3.3 "A internet é fraca."3.5 "65% disseram que a
qualidade do Wi-Fi era ruim ." 3.1 "69% acharam opreço muito alto ."
Avaliação geral
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9.2 "Local maravilhoso."8.9 "89%
gostaram da proximidade com pontos turísticos ." -
7.4 "O atendimento é bom."8.2 "82% acharam
a equipe muito simpática ." 7.6 "76% acharamo atendimento muito profissional ." -
5.7 "A atmosfera era decente."5.8 "Apenas 58% acharam que o
hotel era moderno ." 7.0 "70%gostaram do ambiente agradável ." 5.9 "Apenas 59% acharam ohotel luxuoso ." -
5.3 "Limpeza mediana."5.5 "Apenas 55% afirmaram que
os quartos estavam suficientemente limpos ." -
5.1 "Comodidades medianas."5.1 "51% acharam o
prédio razoável ." -
4.7 "Os quartos não são bons."4.0 "60% afirmaram que
os quartos eram pequenos ." 2.6 "74%reclamaram do banheiro ." 4.3 "Para 57%, osquartos pareciam antigos ." 0.6 "94% consideraram que aa manutenção era fraca ." 1.3 "87% tiveramproblemas com a mobília ." 1.9 "81%criticaram o banheiro por ser pequeno ." -
4.3 "Não muito confortável."4.0 "60% afirmaram que
os quartos eram pequenos ." 1.6 "84% considerarammuito barulhento ." 1.9 "81%criticaram o banheiro por ser pequeno ." -
4.1 "O café da manhã é abaixo da média."
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3.5 "A internet é fraca."3.9 "61% disseram que a
qualidade do Wi-Fi era ruim ." 3.0 "70% acharam opreço muito alto ." -
3.3 "Custo-benefício abaixo da média."3.0 "70% acharam o
preço muito alto ."
Avaliação geral
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9.4 "Local maravilhoso."
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7.8 "O atendimento é bom."8.5 "85% acharam
a equipe muito simpática ." 7.3 "73% afirmaram quea equipe da recepção era ótima ." -
6.3 "A atmosfera era decente."6.6 "Apenas 66% acharam que o
hotel era moderno ." -
5.6 "Os quartos são razoáveis."
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5.3 "Comodidades medianas."5.3 "53% acharam o
prédio razoável ." -
5.0 "Conforto mediano."
Avaliação geral
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9.3 "Local maravilhoso."
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7.3 "O atendimento é bom."8.2 "82% acharam
a equipe muito simpática ." -
6.9 "O bar é razoável."
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6.6 "A atmosfera era decente."6.5 "Apenas 65% acharam que o
hotel era moderno ." -
6.2 "Os quartos são razoáveis."
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5.5 "Comodidades medianas."5.5 "55% acharam o
prédio razoável ." -
5.1 "Conforto mediano."
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3.6 "A internet é fraca."
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3.4 "Custo-benefício abaixo da média."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10.0avaliação de
The location was perfect for what we wanted to do. It was right in the middle of things. The hotel staff was very helpful and very accommodating. They honored all of our requests. This was our second time at this hotel, and we will definitely stay again!
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7.1avaliação de
Location and modern design Reception girl at check in was the absolute worst I have encountered from anywhere. Rude with a big attitude and for no reason at all. Really made me aggravated but just took it and moved on because I was with my family and little child so did not want to spoil their experience because of this person that was not professional or courteous.
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6.5avaliação de
Very close to midtown clients; clean; courteous staff; modern decor For $350/night I expected WiFi in my room, not just in the hotel lobby. It's annoying to feel like I'm being nickel-and-dimed on top of that kind of nightly rate.
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9.4avaliação de
The main entrance was unbelievable with the water on the top and the front desk staff was really friendly Ridiculous charge for a bottle of water
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7.4avaliação de
Asked for two days to turn down the heat.. Room temp said 65. Maintenance had it at 82. Slept with the window open. Unbearable for two nights. Finally brought me Fans night 3. For $400 A Night think they could get it fixed.
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9.4avaliação de
Sal at the check in desk provided great advice on rooms. Staft at concierge, Jarrod, and at entrance were always warm and accommodating. Lady concierge on duty on my last day directed me to a grubby restaurant when there were nicer ones in the same location. She did not pay attention to my specific needs and requests. That was the only disappointment.
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9.3avaliação de
everything elvator arrangement confusing
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8.3avaliação de
The entire hotel looks great. The lighting and decor everywhere was amazing. Loved the room. There was a panel to connect external devices via HDMI and various other ports, great for gaming or connecting your own media device. The staff were extremely friendly and professional. The location was also great, right in the center of everything in Times Square. Having a king size bed was great too. Parking- They have a 3rd party company that handles their parking for $60 a night, $70 for SUV's. I understand it's the city, but I'm already paying almost $350+ a night, I should have parking. I understand the price of rooms per night is high, especially for this great location, but honestly it's not worth it. I could've gotten a hotel room in another 4+star hotel just a few blocks away for a couple hundred cheaper a night, and it probably would've had bigger rooms. I had a room where a billboard was on the building across from me, the shade's didn't help too much with the amount of light that was coming in.
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7.3avaliação de
Location was excellent. Convenient to get around on the subway and easy to walk to various locations.
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7.0avaliação de
Room was very stylish, accessorised by not over the top. Great bathroom. Bar and lounge area beautiful. The location is very busy right in the heart of times square wouldn't stay there for a long amount of time. but great to be in the heart of all the action
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7.3avaliação de
Great staff, brilliant location. Well I guess everything on NYC is expensive however I was a little jealous of my friends staying at the 'R' (Renaissance hotel) a few steps closer to times square and the bar was about the best in NY! Although our room was better than their. Much more chic design.
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7.7avaliação de
The locations ,staff are friendly and helpful,convenient and I feel safe staying in this hotel. Definetely will recommend to friends.
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6.7avaliação de
the comfort of the room and location. the bathrooms. i just felt they needed more privacy other than a sliding see thru door.
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6.4avaliação de
Room and lobby The concierge - very arrogant man
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5.6avaliação de
The staff was extremely helpful, the room was well decorated (although not very big) and the location was excellent. There was a mix up with my credit card and they ended up charging me more money regarding the hotel room and charged one excess hotel bar account.
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8.0avaliação de
The design of the hotel was amazing, I loved it! Very Modern hotel! I enjoyed the fact that I didn't have to go far to have a drink, I would go down to the lobby bar and have a drink then return to the room! Great crowd! I arrived early, yet my room was ready! The front desk agent Nicholas was very nice and helpful and promptly checked me in! Hotel is in a great location, plenty of restaurants in time square and down the side streets! Can't wait to come back!
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8.0avaliação de
Loved the view Didnt know how to put blinds down
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7.6avaliação de
The beautiful, contemporary decor, gorgeous city views, the comfortable bed, and quiet room made it our haven for the week. My husband also loved the gym, which was not an additional fee, thank you. The noisy bar on floor 7 was very annoying to be forced to go through to get to our room each night. Also, having to wait in a lengthy line at the consierge and lobby desks when we needed to ask even simple questions was irritating (floor 7 again, ugh).
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10.0avaliação de
The location was perfect for what we wanted to do. It was right in the middle of things. The hotel staff was very helpful and very accommodating. They honored all of our requests. This was our second time at this hotel, and we will definitely stay again!
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9.4avaliação de
The main entrance was unbelievable with the water on the top and the front desk staff was really friendly Ridiculous charge for a bottle of water
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9.4avaliação de
Sal at the check in desk provided great advice on rooms. Staft at concierge, Jarrod, and at entrance were always warm and accommodating. Lady concierge on duty on my last day directed me to a grubby restaurant when there were nicer ones in the same location. She did not pay attention to my specific needs and requests. That was the only disappointment.
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9.3avaliação de
everything elvator arrangement confusing
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8.3avaliação de
The entire hotel looks great. The lighting and decor everywhere was amazing. Loved the room. There was a panel to connect external devices via HDMI and various other ports, great for gaming or connecting your own media device. The staff were extremely friendly and professional. The location was also great, right in the center of everything in Times Square. Having a king size bed was great too. Parking- They have a 3rd party company that handles their parking for $60 a night, $70 for SUV's. I understand it's the city, but I'm already paying almost $350+ a night, I should have parking. I understand the price of rooms per night is high, especially for this great location, but honestly it's not worth it. I could've gotten a hotel room in another 4+star hotel just a few blocks away for a couple hundred cheaper a night, and it probably would've had bigger rooms. I had a room where a billboard was on the building across from me, the shade's didn't help too much with the amount of light that was coming in.
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8.0avaliação de
The design of the hotel was amazing, I loved it! Very Modern hotel! I enjoyed the fact that I didn't have to go far to have a drink, I would go down to the lobby bar and have a drink then return to the room! Great crowd! I arrived early, yet my room was ready! The front desk agent Nicholas was very nice and helpful and promptly checked me in! Hotel is in a great location, plenty of restaurants in time square and down the side streets! Can't wait to come back!
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8.0avaliação de
Loved the view Didnt know how to put blinds down
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7.1avaliação de
Location and modern design Reception girl at check in was the absolute worst I have encountered from anywhere. Rude with a big attitude and for no reason at all. Really made me aggravated but just took it and moved on because I was with my family and little child so did not want to spoil their experience because of this person that was not professional or courteous.
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7.4avaliação de
Asked for two days to turn down the heat.. Room temp said 65. Maintenance had it at 82. Slept with the window open. Unbearable for two nights. Finally brought me Fans night 3. For $400 A Night think they could get it fixed.
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7.3avaliação de
Location was excellent. Convenient to get around on the subway and easy to walk to various locations.
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7.0avaliação de
Room was very stylish, accessorised by not over the top. Great bathroom. Bar and lounge area beautiful. The location is very busy right in the heart of times square wouldn't stay there for a long amount of time. but great to be in the heart of all the action
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7.3avaliação de
Great staff, brilliant location. Well I guess everything on NYC is expensive however I was a little jealous of my friends staying at the 'R' (Renaissance hotel) a few steps closer to times square and the bar was about the best in NY! Although our room was better than their. Much more chic design.
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7.7avaliação de
The locations ,staff are friendly and helpful,convenient and I feel safe staying in this hotel. Definetely will recommend to friends.
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6.7avaliação de
the comfort of the room and location. the bathrooms. i just felt they needed more privacy other than a sliding see thru door.
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7.6avaliação de
The beautiful, contemporary decor, gorgeous city views, the comfortable bed, and quiet room made it our haven for the week. My husband also loved the gym, which was not an additional fee, thank you. The noisy bar on floor 7 was very annoying to be forced to go through to get to our room each night. Also, having to wait in a lengthy line at the consierge and lobby desks when we needed to ask even simple questions was irritating (floor 7 again, ugh).
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6.5avaliação de
Very close to midtown clients; clean; courteous staff; modern decor For $350/night I expected WiFi in my room, not just in the hotel lobby. It's annoying to feel like I'm being nickel-and-dimed on top of that kind of nightly rate.
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6.4avaliação de
Room and lobby The concierge - very arrogant man
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5.6avaliação de
The staff was extremely helpful, the room was well decorated (although not very big) and the location was excellent. There was a mix up with my credit card and they ended up charging me more money regarding the hotel room and charged one excess hotel bar account.
