The Siam Heritage Hotel

Ideally located to explore Bangkok, close to the skytrain. The staff at the reception could have been more helpfull.

I did like the location and the breakfast. Staff were friendly, especially the reception staff was very helpful. I did not like the design of the room with air conditioning pointing to the bed. The bathroom sink was blocked. The floor of the room needs some renovation. Apart from these, the hotel facilities are good. Room service food was yummy. However, I would not use this hotel again due to its comfortness.

Great location and atmosphere. It´s in the middle of the city but the pool roof and garden lets you escape. When I arrived, there was confusion and then I was told by the check-in person that she had personally received my call 2 days prior cancelling my reservation. She said that I had given her my reservation number and that I said I needed to cancel due to air flight problems. This was not true. I had not called to cancel and no one else had my reservation number. They had made an error or were making up story. They were nice enough to let me stay in one of their suites that night and then found a hotel in the area for the rest of my stay. However, my trip was disrupted and I lost a good ½ day re-packing and then moving hotels. I´m not sure I would trust them again.

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