Thai House Beach Resort

staff is very helpfull,location is good,breakfast can be more good...you can go everywhere wıth tuk-tuk front of hotel about 60-70 baht per person.beach is very good front of hotel

Clean tidy room, well presented, internal overlooking atrium Would of been better if it overlooked the beach, the pool was being repaired and was out of use

Location and general ambiance of the hotel. Breakfast in the restaurant overlooking the beach was very pleasant and of good quality. The use of free internet desktop terminal was excellent and very useful / helpful. 1.The eagerness of the hotel to settle the payment for the whole stay on arrival having already paid the first night in advance. This is not like most hotels who seem to trust their guests and take their card details as a form of payment security. 2. Having just paid the full amount up front then being told the swimming pool was not available as it was being renovated. To make matters more acute we were then told we could pay for a voucher for each day to use a nearby hotel. Surely the owner / manager would have offered to provide this as compensation. Not clever management or customer focus in my opinion. 3. We requested a later check-out to 2pm to suit flight departure but this was only available at approx half extra day rate.

good location on Lamai beach, buffet breakfast at beachside restaurant, plenty of comfortable sunbeds/sun umbrellas, easy access to Lamai shops and restaurants, friendly staff, evening restaurant laid out by staff on the beach under the stars, relatively small swimming pool