Taipei 101 Sparkle Hotel

A hotel with great location and convenience

The hotel is right across the street from Taipei 101 with metro station right in front of it; a traveller like me with a 5-year-old kid would appreciate the convenience it provides!

I booked a room with my credit card (to secure my space) and the confirmation letter said the fee will be paid at the hotel upon my arrival, so when I checked in, I told them I'll pay cash for my stay; thus, I thought they wouldn't charge the fee on my credit card when I checked out and told them again that I'd pay cash for my stay; after I got home from my trip in Taipei, I checked my credit card account and saw a pending fee for the hotel stay; I called Sparkle hotel immediately and then I was told I'll have to wait for up to one month (since I'm using a foreign credit card) to wait for the bank to process the refund.... if I had known or was told that they have already charged the fee on the card when I was going to check out, then I wouldn't have had decided to pay with cash then and thus can avoid going through the time-consuming process of getting my money back later. I wish they'd inform the customers in advance if SPARKLE hotel has already charged the fee on the card upon check-in. The hotel is great in all ways, and I really enjoy my stay there with my kid. I guess I'll just have to ask the front desk about the payment upon my check-in in the future more carefully. I'll definitely choose to stay in this hotel again in the future!