SpringHill Suites by Marriott Jacksonville Airport

mixed

Prós: location is perfect for early morning flight Decor is pleasant

Contras: Roaches in the tub drain and the A/C made loud noises at 4 AM waking us up. Desk clerk told us renovation is just beginning, starting on our floor.

A bit disappointed

Prós: Wasn't as clean as we would like. I wouldn't rate this a 4 star hotel. Breakfast and staff were great. That would be the only reason to stay here again.

Contras: Older then expected, small bathroom, loud AC unit, noisy area, broken pack n play and wasn't in our room like we asked.

Inattentive

Contras: Dirty wash cloth hanging in shower Empty food containers under bed skirt

Meh

Prós: It served its purpose but there was nothing special about it.

Contras: Breakfast was mediocre. Staff wasn't very knowledgeable and couldn't answer questions regarding transportation to the cruise port despite 90% of the people staying there were going on the cruise.