Sofitel staff was extremely attentive and they helped make my stay especially pleasant. The Concierge made perfect recommendations to restaurants (for both taste and ambiance) nearby that we could walk to, and their bell and valet staff were very helpful and always greeted us with a smile.
Everything was great!
Great Philly hotel
Great stay, great location
Always A Great Stay
We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.
Motel Accommodations at Luxury Prices
Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.
Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.
Excellent location. Great bed. Gym was good
Solid stay in PHL
The staff was the best part. They went above and beyond to make my stay the best it could be.
I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.
Not entirely pleased
The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.
Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.
Best stay in Philly
The staff and service were impeccable.
Love the hotel and the location. The bar was nice and the French fries late night were amazing.
Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!
The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!
Stayed for just a night, had a good stay
Everyone was friendly, my room was rather large and I enjoyed the ambience.
My room was mainly clean but I felt like certain surfaces needed another wipe.
The bed was extremely comfortable. The bathroom's spacious and well appointed. The location is excellent.
There was a slight inattention to details for a hotel of this caliber. The closet and cabinet doors were misaligned and did not close flush. An empty glass sat on a counter by the elevator for more than a day. The only thing that could be called truly terrible about the stay was the staff at the hotel bar, Liberte.
Absolutely comfortable, clean, excellent experience
Nothing to complaint about
The hotel staff was very accomodating. When we needed an extra roll away they immediately brought it up to our room.
We wanted tthe bell captain to leave the roll away cart for us to take down and he had to stay with it.
Great location for walking to main tourist spots or cheap cab fare. Room very comfortable. Bed exceptionally comfortable.
Price of wifi/internet. $9.50 per day. Extortionate.
The staff were extremely courteous and helpful. The room was beautiful and spacious. Gym was well-appointed, with a nice range of up-to-date equipment...and it was available 24 hours, which was fantastic.
Bathroom while modern with a great layout had not been cleaned well.
Everything about this hotel, especially the great location and convenience in Center City. Excellent for shopping.
No coffee machine in the room.
Room had to be switched since it was located next to service elevator.
Great room. Great service
Very nice hotel, wonderful rooms, great location, very good rate
comfy bed, pleasant staff
no hot water in the room. they attempted to fix it but they didn't.
O Sofitel Hotel Philadelphia, convenientemente localizado no centro da Filadélfia, é uma mistura de estilo clássico americano e elegância francesa. Os hóspedes podem desfrutar de uma área de fitness, serviços de portaria, quartos adequados para animais de estimação, um centro de negócios com serviço completo e estacionamento personalizado.
Os quartos do Sofitel Philadelphia apresentam casas de banho em mármore spa, chuveiros de vidro e banheiras separadas. Muitas das suites dispõem de áreas de trabalho com secretárias e áreas de estar com mesas de café e mini-bares totalmente abastecidos. O acesso Wi-Fi é fornecido juntamente com sistemas de música e televisões LCD de ecrã plano.
No Sofitel is Liberté Lounge, um restaurante requintado que serve comida de inspiração francesa e cocktails artesanais num ambiente romântico. Os hóspedes podem desfrutar de pratos perto de uma lareira acolhedora, enquanto saboreia pequenas entranhas, incluindo pão plano de cogumelos e rilletes de salmão fumado. O Chez Colette serve cacho e pequeno-almoço, enquanto os hóspedes também podem desfrutar de serviço de quartos 24 horas.
Perto do Sofitel Hotel Philadelphia, os hóspedes deleitam-se com tudo o que o centro da Filadélfia tem para oferecer, incluindo Rittenhouse Square, The Liberty Bell, outros marcos históricos e espectáculos na zona de entretenimento.
baseado em 998 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.