Ice machine on 1st and 2nd floor were broke, no parking valet only.
The staff and the view are always awesome!
There was a festival the day we arrived and the toad was closed. I looked all over my reservation information and Sheraton app and emails for guidance on when it would close and where. When we arrived early and could not get to the hotel, I called and there is no option to speak to the front desk. After trying every auto option the only choice that answered was the restaurant and they had no idea if we could get to the hotel either. Finally transferred me the second time to the front desk and they informed me we would have to use a garage and walk over. They said the info was on their website. What website? We had a gorgeous room with no hot water. Lukewarm showers the first morning and nothing the next because it was cold. When I called they had turned it off to repair. They chose to repair it in the morning when everyone would be showering. The last little annoyance was the cable, which cut out and lost signal at least 4 times per show. The staff is great, but the management does not seem to be paying attention to the details.
Location, friendly and efficient staff, cleanliness
Over charged for parking. One of our cars was charged for overnight and daily rate when it was there from 11pm to 4 pm. One of the great things about this hotel is the secure parking, but this policy is pricey.
Staff made the difference in this hotel.
Kwaz did a great job before we got there. Andrew did a great job checking us and checking us out. Housekeeping also did a good job keeping the room in order.
Toilet tank was wobbly so toilet seat would come crashing down unexpectedly.
Good location but a little dated
We liked the view of the river and Riverwalk and being downtown. Riverwalk is great for running, walking, and people watching. Room rate was a good value.
Hotel is a little out of date and neets renovations. Next time will probably stay closer to convetion center and Amalie Arena.
Sheraton Tampa pluses and minuses - Cleaning a big minus
Checking in was excellent. Jairo - at the front desk - did a superb job. Day manager on duty once really solved my problem in regards to charging my GPS - excellent customer service. Valet Parking people were superb in providing customer service - they really like what they are doing - no matter the time of the day.
Cleaning people forgot to refill restroom with toilet paper. One day beds were not made up, and forgot to refill in-room coffee maker with bags of coffee for next day.
Bathroom ceiling in bad shape
Fantastic view with snacks at all hours
The club level rooms with river view are gorgeous! Located in between two bridges that light up and right in the middle of River Walk, it is a great stay. The club lounge has breakfast in the morning (eggs, grits, bacon, sausage) and snacks throughout the day. Bottles of water and soda cans available too.
The staff was always very friendly, no matter who you dealt with. The hotel was clean, well staffed, efficient and quiet.
Mold was actually dripping from bathroom ceiling. Phones did not work. Vending machine on floor did not work. Was charged for valet twice. Great other than that...
Location to the river walk, and service of staff
I only stayed one night so I cant comment on all the facilities beds were comfortable
Valet only parking. Expensive
Bathroom seemed dirty with mildew
The room was shabby and the shower didn't work right. The bed was saggy. The public restroom closest to my meetings had only one functional sink and one functional soap dispenser the entire 3 days I was there. The cleaning lady that serviced that restroom put the toilet bowl brush on the sink! Even with the deal I got through booking.com, the $ they ask for that place is outrageous. The restaurant was mediocre. Nice location. The free wifi was nice, but expensive to pay $18/day on top of the expensive room rate.
The hotel keept us in good shape, as we had to climbe the stairs up to 6 floor ( the elevators were not running... ) And if you try to get some sleep, try a diffrent hotel, cause young guest of this hotel know how to party ..
Great hotel staff, the rooms were comfortable and great location to downtown Tampa, airport and port.
The Reception Staff were extremely helpful, let me have access to my Room from 0945 hrs on the first day and let me keep my Room until 1400 hrs on day of departure. Also it is very easy to walk to the middle of Tampa.
If at all possible book a river view room (not much more $20 a night extra) these I think would have less road noise.
À procura de uma localização pitoresca com fácil acesso ao centro de tampa? Embora o Sheraton não seja o hotel mais luxuoso, é uma excelente localização e vista para o Rio Hillsborough, o que o torna um grande negócio tanto para viajantes a negócios como a lazer.
Localizado nas margens do Rio Hillsborough, que atravessa o centro da cidade de tampa, o hotel está perto de dezenas de atracções da baixa da cidade, incluindo o Centro de Convenções, Lowry Park Zoo, Centro Comercial Westshore Plaza, a histórica Ybor City, a arena desportiva tampa Bay Times Forum, o Aquário da Florida, o museu de arte, e do aeroporto. Um serviço de transporte gratuito do hotel transporta os hóspedes para qualquer lugar num raio de 5 km. Além disso, há um táxi aquático local que pára na doca do hotel e oferece charters privados e passeios pelo porto.
O casual hotel à beira-rio oferece amenidades típicas para a multidão prática. O Sheraton dispõe de uma piscina exterior aquecida, localizada num local cénico ao lado do rio, bem como de um centro de fitness 24 horas. O restaurante do hotel, Ashley Street Grille, está aberto para pequeno-almoço, almoço e jantar, oferecendo hambúrgueres, bifes e camarão jumbo. Os hóspedes do 5º e 6º piso têm acesso ao Club Level Lounge, que serve um buffet de pequeno-almoço gratuito pela manhã e snacks à noite. Há também 12.000 metros quadrados de espaço para eventos para reuniões e casamentos.
As acomodações do hotel são básicas, com características modernas, como acesso Wi-Fi gratuito, televisões de ecrã plano e bases de ligação para iPod. Os quartos do 5º e 6º piso oferecem acesso ao Club Lounge e dispõem de um pátio exterior com vistas para o rio. Para famílias, estão disponíveis quartos comunicantes. As comodidades dos quartos incluem cafeteira, frigobar e muitas necessidades mais convenientes.
baseado em 556 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Sheraton Tampa Riverwalk Hotel implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.