Front desk clerk was real nice
Air condition was non existent
Everyone is always friendly, great service everywhere, spacious room, comfortable bed
Excellent service - not as elevated as photos in person.
The staff and customer service is exceptional. The location is great as well.
The whatever million dollar renovation the website lists - was not enough million. The photos provided on hotel websites are excellent but not a true testament to the hotel condition. There was mold in the shower (multiple places) and mold on the window frames (multiple places). The tubs were not resurfaced correctly and are rusty and peeling. The towels were frayed. The wall coverings already have I don’t even know what on them. Our outer bedding was not clean. Beds should be true queen. Overall the cleanliness and attention to renovation detail was just not there. The recent renovation description on site would suggest the hotel is more elevated than what it truly is. We chose this hotel for the Sheraton name and reputation- while the price tag definitely met- everything else did not. It’s an old hotel. & still feels like an old hotel regardless of the new coat of lipstick. Parking is area standard, but overpriced. Hotel breakfast on google summary and maybe on hotels.com states that it’s included- it’s not but a very overpriced $17pp. The pool and spa are appreciatively partially indoors & heated, but again - the photos make it look like a really nice elevated “oasis.” And it’s not. We spent more money to stay at this hotel vs another closer to crown center thinking we were staying at an elevated and updated hotel- and were disappointed. There are newer more affordable priced options downtown.
The staff are very helpful and friendly. Our room was clean and quiet, and I got the best sleep I have ever had in a hotel, usually my biggest complaint about hotel rooms. Perfect location, will definitely be back!
Nothing! Everything was perfect!
Lobby bar and breakfast staff were excellent!
No longer have valet parking, garage narrow, dark. Even though we were paying $170 plus for room weren't able to claim points because we booked using Expedia! When we checked in room was very small, we've stayed here several times so we know the room sizes, & warm. Turned the air down & left for the evening. When we returned thought it was still warm, turned air to 60. Woke during night because it was warm. When I looked out window next morning realized the window was open several inches, causing the warm & humid room!! Room was never vacuumed during stay, linens were grayish not white, I have pictures. Remote didn't work. All in all I was very disappointed since I was the one to reserve the rooms for a reunion. We stayed here in 2009 and everything was wonderful, not this time. I felt this was a Sheraton!
The staff was very pleasant to us during out stay, we were on our honeymoon. They even gave us wine and some comped drink tickets to the hotel bar. Overall the facilities were great and we would probably stay their again.
We had called down to get some plates and silverware to use to eat some of our leftovers from dinner, 45 minutes later I had to call down again since we still hadn't received anything, they were then delivered by two security guards not even hotel staff. The gentleman at the front desk was very apologetic to us about having to wait that long.
O ultra-moderno Sheraton Suites Country Club Plaza em Kansas City, Missouri, oferece uma estadia de luxo no coração do centro da cidade. É ideal para viajantes a negócios e a lazer que procuram conforto, qualidade e uma localização central. O hotel está perto do Jardim Zoológico de Kansas City, do Museu de Arte Nelson-Atkins e de inúmeras lojas, restaurantes e bares.
Os quartos e suites de estilo boutique oferecem amenidades generosas, mobiliário luxuoso e uma decoração de bom gosto. Os hóspedes podem escolher entre suites de nível clube, suites de nível clube duplo, suites de nível clube, quartos acessíveis, suites hospitalidade, quartos king, quartos duplos e suites acessíveis. Todos os quartos e suites são adequados para crianças, são adequados para animais de estimação e são não fumadores.
Todas as acomodações dispõem de acesso Wi-Fi de alta velocidade gratuito, televisões de ecrã plano extra grandes com canais premium a cabo, áreas de trabalho ergonômicas com secretária e cadeira, microondas, mini-frigorífico, máquina de café e chá, áreas de estar com sofá-cama, casas de banho grandes, produtos de banho personalizados, roupa de cama macia, colchão de assinatura, controle de temperatura individual e roupa de cama. O serviço de lavandaria e o serviço de quartos estão disponíveis.
Os hóspedes podem relaxar nas duas piscinas do local, que apresentam uma banheira de hidromassagem e uma ampla área para banhos de sol com espreguiçadeiras. Um moderno centro de fitness está totalmente equipado com pesos livres, máquinas de cardio e outros equipamentos de ginásio. O acesso Wi-Fi de alta velocidade está disponível em todo o hotel.
Um buffet de pequeno-almoço continental é servido todas as manhãs por um custo adicional. Os hóspedes podem jantar no restaurante do hotel, que apresenta obras de arte locais e um extenso menu de pratos criativos.
baseado em 674 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Sheraton Suites Country Club Plaza implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.