easy access to and from and great appearance from outside all the way through the lobby.
rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
Staff was friendly
One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
Rooms were nice and clean.
1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
Worst Hotel Stay Ever
Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
Staff was helpful with directions. Rooms were clean and nice.
No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
Great common areas, room was like a dirty cheap mo
The common areas were beautiful and staff was extremely helpful and pleasant.
Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
unexpected puff puff give...........
Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
Loved the pillows and how big and beatiful it was! The staff were very friendly also
I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
I liked the location to the trains going through downtown dallas. It is a high-rise hotel so some rooms overlook downtown.
Yes, staff unfriendly and would not answer phone calls to front desk after hours of continous attempts went downstairs in pajamas due to the fact that the heater never worked. Maintance came in to room at 2am even though attempts were made beginning at 11pm. And, the heater was never repaired. The safe in room did not work. The reservation made through booking.com 2 days prior to arrival was not there. So after much delay at front desk and another credit card charge was able to go to room with no heater,no staff that would help, and a safe that did not work.
O Sheraton Dallas Hotel foi recentemente renovado e agora oferece aos hóspedes uma grande variedade de comodidades e características na propriedade e em cada um dos quartos da propriedade. A idade mínima para o check-in neste hotel familiar é de 21 anos. As crianças podem ficar gratuitamente quando usarem a cama já no quarto. Berços gratuitos estão disponíveis mediante pedido e camas extra estão disponíveis por um custo adicional, por estadia. Animais de estimação até 50 lbs. Podem ficar gratuitamente.
Os quartos da propriedade apresentam uma variedade de confortos e conveniências para os hóspedes, como camas pillowtop, televisões de ecrã plano com canais por cabo e acesso à Internet sem fios. Algumas das outras comodidades dos quartos incluem ar condicionado, serviço de limpeza diário, casa de banho privada, comodidades para preparar chá e café e roupões de banho. Estão disponíveis quartos comunicantes e estão sujeitos à disponibilidade.
Todas as manhãs, das 06:30h às 11:00h, os hóspedes poderão desfrutar de um buffet de pequeno-almoço, mediante um custo adicional. A propriedade também oferece check-in e check-out expresso, uma recepção disponível 24 horas, espaços para conferências, instalações de fitness, um restaurante e uma estação de carregamento de carros eléctricos.
Os hóspedes estão localizados perto das auto-estradas, bem como de locais que podem querer visitar. O Dallas Museum of Art fica nas proximidades, assim como o Nasher Sculpture Center, o Dallas World Aquarium, o Perot Museum of Nature and Science e o Majestic Theater. As opções de refeições nas proximidades incluem o Café Metropolitan, o Deli de Jason e o Restaurante Mexicano Iron Cactus.
baseado em 404 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Sheraton Dallas Hotel implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.