Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.6 "Excelente infraestrutura de bem-estar e esportes."9.8 "
Excelente área de fitness , segundo a opinião de 98%." -
8.2 "O atendimento é muito bom."9.5 "95% acharam
a equipe muito simpática ." 7.5 "75% afirmaram quea equipe da recepção era ótima ." 7.3 "73% acharamo atendimento muito profissional ." 9.2 "92% disseram que oserviço de concierge foi incrível ." 10.0 "100% disseram que aequipe de recreação era ótima ." -
8.2 "A localização é muito boa."9.2 "92%
gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 10.0 "Fácil de chegar de carro , segundo 100%." 10.0 "100% consideraram serfácil chegar à estação de trem ." 10.0 "Próximo de transportes públicos , segundo 100%." -
7.0 "Boa limpeza."6.8 "Apenas 68% afirmaram que
os quartos estavam suficientemente limpos ." -
6.8 "Os quartos são razoáveis."6.8 "Apenas 68% afirmaram que
os quartos estavam suficientemente limpos ." 5.2 "52% consideraram que ominibar era razoável ." 5.5 "Apenas 55% consideraram que amobília era funcional ." 5.0 "50% acharam que aquitinete era razoável ." -
6.1 "Comodidades medianas."6.1 "61% acharam o
prédio razoável ." -
6.0 "O café da manhã é ruim."5.0 "
O preço do café da manhã era razoável , segundo 50%." -
5.8 "A atmosfera era decente."
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5.5 "A comida é mediana."5.4 "54% acharam
a experiência gastronômica razoável ." -
4.5 "A internet é fraca."3.4 "66% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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9.7 "Excelente infraestrutura de bem-estar e esportes."9.8 "
Excelente área de fitness , segundo a opinião de 98%." -
8.3 "A localização é muito boa."
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7.7 "O atendimento é bom."9.3 "93% acharam
a equipe muito simpática ." 7.6 "76% afirmaram quea equipe da recepção era ótima ." -
7.5 "Boa piscina."
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7.1 "Alto conforto."8.2 "82% afirmaram que
as camas eram confortáveis ." 7.2 "72% consideraram queos quartos eram espaçosos ." -
6.3 "Os quartos são razoáveis."6.4 "Apenas 64% afirmaram que
os quartos estavam suficientemente limpos ." 5.2 "52% consideraram que ominibar era razoável ." -
6.1 "O café da manhã é ruim."
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5.9 "Comodidades medianas."5.8 "58% acharam o
prédio razoável ." -
5.6 "A atmosfera era decente."
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4.5 "A internet é fraca."3.3 "67% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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9.7 "Excelente infraestrutura de bem-estar e esportes."
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8.1 "A localização é muito boa."
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7.9 "O atendimento é bom."9.6 "96% acharam
a equipe muito simpática ." -
7.6 "Boa piscina."
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7.0 "Boa limpeza."6.9 "Apenas 69% afirmaram que
os quartos estavam suficientemente limpos ." -
7.0 "Alto conforto."
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6.8 "Os quartos são razoáveis."6.9 "Apenas 69% afirmaram que
os quartos estavam suficientemente limpos ." 5.3 "53% consideraram que ominibar era razoável ." -
6.2 "Comodidades medianas."6.1 "61% acharam o
prédio razoável ." -
5.0 "A comida é mediana."
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4.7 "A internet é fraca."
Avaliação geral
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9.7 "Excelente infraestrutura de bem-estar e esportes."9.8 "
Excelente área de fitness , segundo a opinião de 98%." -
8.2 "O atendimento é muito bom."9.4 "94% acharam
a equipe muito simpática ." -
8.0 "A localização é muito boa."
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6.6 "Conforto mediano."
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6.5 "Limpeza mediana."6.3 "Apenas 63% afirmaram que
os quartos estavam suficientemente limpos ." -
6.1 "O café da manhã é ruim."
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6.1 "Comodidades medianas."6.0 "60% acharam o
prédio razoável ." -
5.8 "Os quartos são razoáveis."6.3 "Apenas 63% afirmaram que
os quartos estavam suficientemente limpos ." -
5.4 "A comida é mediana."
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5.2 "A atmosfera era decente."
Avaliação geral
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8.5 "A localização é muito boa."
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8.0 "O atendimento é muito bom."9.5 "95% acharam
a equipe muito simpática ." -
7.1 "Alto conforto."8.2 "82% afirmaram que
as camas eram confortáveis ." -
6.1 "Os quartos são razoáveis."6.7 "Apenas 67% afirmaram que
os quartos estavam suficientemente limpos ." -
5.9 "Comodidades medianas."5.8 "58% acharam o
prédio razoável ." -
5.1 "A atmosfera era decente."
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4.6 "Custo-benefício abaixo da média."
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4.3 "A internet é fraca."3.3 "67% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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9.7avaliação de
Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi. Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
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5.4avaliação de
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
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2.0avaliação de
Rooms were nice and clean. 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
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2.0avaliação de
Nothing. Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
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6.2avaliação de
Staff was helpful with directions. Rooms were clean and nice. No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
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10.0avaliação de
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
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6.0avaliação de
The common areas were beautiful and staff was extremely helpful and pleasant. Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
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3.4avaliação de
............. Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
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5.4avaliação de
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
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9.6avaliação de
Loved the pillows and how big and beatiful it was! The staff were very friendly also I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
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9.7avaliação de
Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi. Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
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10.0avaliação de
The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
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9.6avaliação de
Loved the pillows and how big and beatiful it was! The staff were very friendly also I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
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5.4avaliação de
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
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2.0avaliação de
Rooms were nice and clean. 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
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2.0avaliação de
Nothing. Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
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6.2avaliação de
Staff was helpful with directions. Rooms were clean and nice. No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
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6.0avaliação de
The common areas were beautiful and staff was extremely helpful and pleasant. Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
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3.4avaliação de
............. Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
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5.4avaliação de
Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
