Magnolia Hotel Dallas Downtown

Our room was a one Queen bed. Room is small but very clean and nice. Bed is great. All staff are excellent. Bartender makes great "Mule" drinks and it is a good atmosphere. Breakfast comes with the room. You get hot scrambled eggs, ham, salsa, onions, mushrooms, breads, oatmeal, etc. Drinks for the evening reception: you get 2 drinks each, house wine which is not good, or domestic beer...hope you like Bud or Miller, not good for me. They have plenty of drinks but you pay for anything else. But the biggest problem is the food. We have eaten at Magnolia before and it was great. This time there is nothing good to say except for those who served us, excellent service. I sent my $29 rib eye back when it was well done instead of med. rare. Came back bloody pulp rare. I gave up. The spaghetti with veal meatball sounds great on paper and has no taste in reality. Given the other places around to eat, do not eat here as the kitchen has taken a dive.

Great location, fre bud light draft from 5:30-6:30, free hot breakfast buffet (impressive spread on the weekends). Cool retro boutique vibe. Weird smell in lobby, like cleaning agent masked with perfume. No dresser in our room to stash clothes, just a closet.

Friendly staff. Elevator took too long.

The lobby was beautiful, the valet staff was very attentive. Rooms are a bit small but clean and modern. Great location, you can walk to anywhere in downtown you'd want to go. The elevators were being remodeled or something, they ran very slow. But at least they're working on the problem and gave us free drink tickets for the inconvenience.

From the valet to the front desk, everyone was pleasant. I found the level of customer service to be exceptional when compared directly to the cost. Had a corner suite on the 23rd floor -- fantastic views. I didn't have any issues with anyone or anything during my stay. Slightly put off by the free drink ticket philosophy. I didn't expect much, but I got less than I expected. Would've preferred to get an actual drink and pay for it elsewhere instead of a bathroom cup of bottom shelf gin.