Riu Plaza Miami Beach

I like the bar / pool area they had specials on drinks and the food was good, connection to go to the beach

Very cold, no robes, no good view on the 4th floor, the food for the meal plan was not good, no spa onsite, no microwave, no utensils

The ocean view from our room

The air-conditioning in the room was not functioning as it should; the room was extremely hot struggled to sleep during the night and we woke up dehydrated with the air con on but still not functioning properly. we told the manager and hotel staff and we were informed the air con was functioning as it should which is untrue you could even tell the difference the hallway outside our hotel air con was on and it was functioning well. I’ve been to numerous high end hotels and have never experienced this before. I was very disappointed with this, also staff tried their hardest to discredit our claims we were made to feel like we were liars.