Hotel Riu Plaza Miami Beach

The beach and location was nice with the exception of parking

The staff were incredibly rude& not helpful. The pool is only open until 6pm. On a Wed. night there was a “concert” outside of our room near the pool playing terrible music until 10:30pm. I tried to call the front desk and no one answered. Foo

The staff mainly spoke Spanish especially at the front desk. I had to wait an hour to be given a room and there were no accommodations for making me wait that long. Also the said the would give me a room with a view but that wasn’t the case.

They charge you $10 for hotel towels to go to the pool which is so stupid and cheap. The price I paid did not scream luxury hotel. They should be a 2 star hotel. There was nothing extravagant about this place.