Renaissance Naples Hotel Mediterraneo

This is a great hotel in a good location for getting around the sights of Naples. They have a fantastic selection of food at breakfast and very attentive staff. The bar staff were excellent and remembered what each of us were drinking. We arrived on my partner's 50th birthday and having let the hotel know, we had a bottle of sparkling wine in the room on arrival. It was a lovely touch. One day the room was very warm and reception said that as it was winter, the cold air wasn't on, but they dealt with this very well by getting the housekeeping to leave the window open and providing a fan. Overall a very good hotel in a great central location.

One thing that was a little disappointing was that the wifi isn't free. We paid for it one day and the signal wasn't very good so definitely something to improve on.

Most staff were efficient and friendly. Hotel is very clean and the view from the breakfast area is wonderful.

I booked a deluxe room but was told we got an upgrade to superior. I always thought a deluxe was better than a superior. The room was very small so I asked to be changed. The replacement room was bigger with a bigger bed but nothing special and the bathroom was very tight.