Ranna 212 Beach Resort

The Rooms were comfortable and clean

Even though the room rate is Rs. 16 000 something We paid Rs. 47 000 for half board two rooms. Staff lied a lot. They were saying they will prepare lunch for us since we will be late to come from Ella. Not even a welcome drink was given. For meals just gave us an Ala carte with meals which we could even have at restaurants in colombo. Had to pay 2000 for each person for lunch for this kind of Ala carte. For two meals they did the same thing so we did not take the breaks fast which was included in half board package. Usually money is taken at the time guests are checking out. They made us pay even before we enter rooms. We had a very bad time. We have visited the same place twice before and we chose this place again since we knew it was really good. This time we had the worst experience ever. Really disappointed. Staff was really bad. The person who was talking to us before our arrival did not even show up when we asked him to because of his lies. Not even a single thing from this place worth that much money. Their were only few foreign groups, I guess they did not argue since they did not know what was happening.