Hotéis em Luxemburgo

The location and the staff

The style of the room, well designed and clean.

had a lovely time staying at this hotel.had spent my frist night in the hilton just up the road and the alvisse parc hotel was so so much better on all things eg the cost of food & drink was so much cheaper,the staff were much more helpfull and the whole style of the hotel was much better than the hilton that cost for one night the same as our whole 3 days at the alvisse parc .we were there for the world cup of food(so we know the bussness well)its on again in 4yrs so it will be this hotel we will be staying at

All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving.

Your hotel is generally very good although parts of the interior were showing their age

Hotel Francais has a nice bistro downstairs where you can eat till late. The complimentary breakfast was very good, with fresh fruit and pastries.

Some noise in the night, think in the front of the building it's worse than at the back. I stayed at the back and I heard it as well. They seemed to think it was the street cleaners or builders on the square.

Comfortable room, great location.

My room faced onto the main square, right over the restaurant and was noisy at times.

I had Flemish asparagus in your restaurant and it may be the best prepared asparagus I have ever eaten. The breakfast was good. Staff very friendly and helpful. Bus very convenient. Hotel excellent value - would stay there again and would highly recommend.

We had to take cab to airport because hotel van was busy.

The room was big (much bigger than I even hoped) and the king sized bed was AWESOME! Room was also very quiet, which means the walls were sufficiently thick.

The room was sterile. The bathroom was large, but there was no method or madness to the space itself. The TVs were old and need to be updated (the one in the bedroom didn't work; thankfully the one in the living room did).

It is the best hotel in Luxembourg, a bit less central than the Royal but close nevertheless and newer/nicer.

Nothing to report

The room was outstanding. Lots of nice amenities and attention to details (bathrobes, coffeemaker, flower, L'Occitane soaps, excellent shower) and the design was spacious, original, funky and modern yet warm and comfortable.

Wifi should be included. Shower leaked out onto the floor due to design flaw/bad seal. No easy garage access. Room should have radio alarm clock with iPod plugin.

We were on the 7th floor and the water didn't run well.

Nothing really. A hotel without a soul.

If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.

Relatively new

Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel

The location and the atmosphere of the hotel.

We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.

Excellent 5 star hotel. Perfectly located near the center of town.

location

The location was amazing and the staff were very helpful.

The windows don't keep out much of the sound of the city.

The breakfast was quite good.

All the furniture and equipment in the room was incredibly old and shabby. I just could not believe it's true.

Beware the bad taxi drivers of Luxembourg!

The hotel was a standard business hotel - very centrally located in Luxembourg city. Staff was very courteous and professional, the breakfast was excellent, and the room was clean and comfortable.

the location is very good, really near the train station

the breakfast is simple

We felt comfortable during the whole stay

the room was nice and it was rather warm, the location is perfect if one needs to catch a bus or train from Luxembourg. The breakfast was also good.

The construction site out of the bathroom window - not a nice view at all.

Staff were very helpful. Hotel was within walking distance of the City Centre and amentities.

Central City Location

Great location, free Wifi, good breakfast.

Shabby carpet, Room rather small and smelled like smoke.

Staff friendly, hotel was quiet, clean and well appointed. Being directly opposite the railway station made it a simple formality to drop luggage off before exploring the city, I will stay there again.

This was my second stay in this hotel and again, I was very satisfied. Very nice, helpful and communicative staff, clean rooms with all necessary amenities, good wi-fi connection, comfortable location, quiet. Breakfast is excellent!

Everything was great, perhaps more English-speaking channels could be added to the TV.

This was a very nice high touch hotel that was superbly appointed with very helpful staff.

On my last day there they had a problem with hot water that took them some time to fix. I nearly didn't get a shower the morning of my departure.

Clean, staff very supportive

The room was confortable, although the first night there was no heating.

The breakfast had to be taken in another building.

The hotel as well located in a walking distance to the city center. There was good parking facility. The reception was well maintained andd the stuff friendful and helpful. The room was clean, cosy and quiet. Breakfast was plentiful and tasty.

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Walking distance to the centre, one of the best economic hotels i've been

breakfast is madly expensive, I just walked a few metres and had a much cheaper one in the first bar.

Comfortable bed, situated near to the train station.

Size of the bed too big for such a small room. Table too small. Bath room not well cleaned. Situated in the milieu of prostitution, therefore a lot of noise coming from the street.

My room, particularly the bed, smelled of cigarette smoke. I always request a non-smoking room so I found this disappointing.

Rooms were neat and clean, close to railway station and convenient. I would happily recommend them

Clean room and a WiFi that worked flawlessly

Strong smell of cigarette smoke, and a flooring that squeaked as we walked. The hotel is on top of a bar and can be a little noisy at times

Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive

Car park was a mess and difficult to use because of road works

the breakfast

The room was decorated in warm tones, with a comfortable bed.

The hotel has wi-fi, but one has to pay €7 an hour to use it, which seems excessive. The TV had many channels, but almost all were in German.

Everything.

The personal attention of the staff as well as the breakfast. One of the strong points is the location also.

N/A

Unexpected value. Rooms are spacious and well appointed. I'll come back.

It was very convenient being on a direct bus line from the airport and also close to the train station.

Central location, you don't need a car to explore the city. Very friendly and helpful reception.

Location is good and the cost of the room is good for the level of accomodation. The environment is relaxing and very international.

Two things: I would have given the value a 'good' mark because the room is 'good' but the cost of the breakfast is absolutely ridculous. 23Euro for the Continental Buffet is a crime. It should be ~10-12Euro. Second, the name and address needed to be updated on my bill since my wife checked in and it needed to be under my name for business purposes. The clerk indicated this would be difficult and I didn't have time so I left without changing it. However, when my secretary contacted the hotel, they promptly, and apparently quite easily, changed it and emailed her an update ... however, then the room rate was incorrect and the total did not reflect the itemized. She then asked for another update which again was easy. Puzzling.

The vicinity to the city centre, the water, tea, sweets near the reception, the big room (we had the junior suite)

I would have expected more extras for a junior suite, like tea and coffie facilities, internet for free, room to the inner side and not to the street and a balcony, a bath tub with bubbles or some whirlpool and not only a normal bath tub.

My room was quite spacious, the breakfast was uneventful, but ok.

The rooms lack some love / thought. For example in the bathroom there is no light close to the mirror, so good luck shaving. The minuscule flatscreen tv is so far away, you'd rather watch it on your cellphone. And while I was there (6 days), Internet only worked half of the time. I was in the "annex" building, which is a bit weird since cross the street. Although a bit more recent than the rest, it felt a bit detached from the rest (no pun intended)

Hotel is clean and in a good location for business - near the EU quarter but also close to shopping and sightseeing.Room was clean and fairly big. Breakfast was good.

However, it is not worth the 4 stars it claims it has. No caprets in the room but also no floor heating. You can hear the neighbours walking in their rooms because there is no noise isolation due to lack of carpets. For two people in the room they provided only 1 pair of slippers, etc.

I have only the best impressions. I would recommend it.

On some webs this hotel was marked on the Google map in the wrong place (next to number 37-39 on the street not 13) . In fact it was 1.5 km further.

Location is great for the purpose of my trip, just across the street from the Congres, but not close to the tourist area.

This is an excellent place to stay. I found it quiet, very clean, and tremendously convenient. The manager is wonderfully pleasant and attentive. Would definitely stay again!

Bed was cmforable, room was quiet and breakfast wa good

the room

the parking is a bit small

Very customer oriented staff, free soft drinks in mini bar re-filled everyday, nice size of rooms, modern design, free parking inside, free wifi, good breakfast buffet

Once coffee cups in room were not very clean, wifi problem in one room (but could make use of wired connection) too small size of TV screen (ok in executive suite), good breakfast buffet but lacking eggs and variety if you stay more than 2 days.

The hotel is nicely furnished, quiet and peaceful. Good transportation to the city center.

everything was fine

I was satisfied with the cost-to-benefit overall approach.

I was very disappointed with the level of English or German of the hotel staffing: at the reception desk, in the hotel bar and in the restaurant as well. It was very confusing, even though I tried to be friendly and able to comprehend. Breakfast service was quite poor and there was nothing much, what could this hotel to offer me. I was missing fitness or a pool.