Novum Hotel Belmondo Hamburg Hbf.

Prós: Very clean, airy room, good bathroom.

Contras: The 2 staff on the desk when we arrived were not overly friendly. But not all staff another 2 were more thn helpful.

Prós: Good hotel for a short stay.

Prós: Pretty close to main station Decent rooms with AC

Contras: Front desk on check-out day did not speak English People looking like construction workers were in small lobby in afternoon, drinking beers, getting drunk

Prós: The bed in the room was comfortable. The bathroom facilities were good and clean. The noise insulation is good with closed windows. Though it is on a busy street, not much noise is heard. The hotel is...

Contras: Except for the young lady at the reception, I found the staff in general was quite unfriendly and not interested in you as a customer. There was some dust on the tables, but I guess it was due to the ...

Prós: The appartment was huge, clean and really nice. The location is also fine.

Contras: Awful, rude, unprofessional and no service minded staff. You should provide them samo basic training, so they know how to communicate with your customers in a proper way. I got a key for room 802...