Novotel London Greenwich

The room was comfortable and very clean and the staff were so friendly and helpful. Breakfast was really nice, lots of choice. Only comment I would have is we would have liked a few more tea bags and milk in the room... we like our cuppa !!

It was good value for reasonable proximity (two miles) to the O2. We were given the executive suite, which was a pleasant bonus. We were given lukewarm coffee at breakfast. There were loose or missing fixtures on the mixer tap in the bathroom washbasin and the toilet roll holder in the separate toilet.

The staff were welcoming and provided a very good service in the restaurant, nothing was too much trouble. We had booked a superior twin room but none were available so we were upgraded to a suite!! No complaints.

There was a waiter (he was a short coloured guy) who was excellent. I would employ him. In fact, I think I might.... The hotel assumed we were having breakfast at 13.95 and put this on out bill. Had we not had a query that necessitated us going to reception, we would have been billed.

Try to book the breakfast on line as it will save you money and they will not budge on the higher charge when you arrive

Staff very friendly, hotel very clean. Ideal location - very central. Only bad point would be hotel seems to lack atmosphere lacks atmosphere