Montvale Hotel

Three Stars

When we were looking for somewhere to stay Montvale seemed great because it is located right in the middle of downtown, just a walking distance from everything. It seemed great.

When we got there however we found the site we reserved the hotel through wasn't as truthful as we thought. There was no hotel parking so we drove around for 20 minutes trying to find somewhere to park, there was a $30 fee we were not informed of in case of damages that I haven't even received back, and if you are under 21 you have to have someone at least 21 staying with you which the site did not say either. All these things could've cause my trip to Spokane to go very badly if I hadn't conveniently been able to work around them. Also when we FINALLY found a spot and went inside the lobby there was no one at the desk. We waited for a good 10 minutes and no one showed up, it was only about 10:30 pm when we arrived. I finally used the phone and called the number on the desk they left and no one answered until the second time I called. After another 10 minutes we received our room keys and went inside. I was exhausted from driving for 8 hours and immediately went into the bathroom to take a bath. In the bathtub there were about 5 hairs. Of different colors and lengths that were not mine. It grossed me out so much I just went to sleep instead. All in all the trip went very well and I was grateful for the tea and coffee the hotel served night and day even though there were a few bits I did not expect.