Intercontinental Hotels Perth City Centre

Breakfast was good - not exceptional. Location very good.

The Loft restaurant was not really set up as a restaurant. Rather irritating Musak which the poor staff had no control over. Someone more senior needs to be put in a box and made to listen to it until they scream for mercy! The soups were exceptional.

Room was great, facilities good, Nespresso machine great.

Disappointed they didn’t have lactose free milk as so many people have an intolerance to normal milk. Being an international hotel should be available even though the had soy etc. Inconsistent in room service. First night meal great but second night asked for a glass of Reisling and rec Chardonnay and my meal a club sandwich with chips was stone cold and didn’t have a cloche over the plate. Couldn’t be bothered waiting for another meal of wine. Didn’t receive an itemised bill on checkout just said $250 approx for additional expenses was put on my card. Not good business practice. Breakfast good but not wonderful. Your website advertises best breakfast around with great Bircher muesli, didn’t see any and the museli was in pckts.