Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.3 "Local maravilhoso."9.4 "94%
gostaram da proximidade com pontos turísticos ." 10.0 "Próximo de transportes públicos , segundo 100%." 10.0 "100%gostaram da proximidade dos locais para fazer compras ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 7.4 "Fácil de chegar de carro , segundo 74%." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "100% consideraram serfácil chegar à estação de trem ." -
9.1 "O atendimento é de primeira."9.7 "97% acharam
a equipe muito simpática ." 7.7 "77% afirmaram quea equipe da recepção era ótima ." 8.8 "88% acharamo atendimento muito profissional ." 7.8 "78% consideraram queo atendimento do restaurante foi um dos melhores ." 8.9 "O serviço de limpeza era ótimo , segundo 89%." -
8.8 "A comida é deliciosa."8.5 "
Sobremesas deliciosas , segundo 85%." 8.8 "88%adoraram a variedade do menu ." -
8.8 "O café da manhã é bom."
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8.6 "O bar é espectacular."8.6 "
Bebidas alcoólicas deliciosas , segundo 86%." -
5.3 "Custo-benefício mediano."5.7 "
O preço do café da manhã era razoável , segundo 57%." -
5.2 "A internet é mais ou menos."
Avaliação geral
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9.4 "Local maravilhoso."9.4 "94%
gostaram da proximidade com pontos turísticos ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 10.0 "Próximo de transportes públicos , segundo 100%." -
9.2 "O atendimento é de primeira."9.8 "98% acharam
a equipe muito simpática ." 8.7 "87% acharamo atendimento muito profissional ." 7.9 "79% afirmaram quea equipe da recepção era ótima ." -
9.1 "A comida é incrível."
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8.6 "O café da manhã é bom."
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8.3 "O bar é espectacular."
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5.3 "Custo-benefício mediano."5.1 "
O preço do café da manhã era razoável , segundo 51%." -
4.9 "A internet é fraca."3.7 "63% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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9.3 "O atendimento é de primeira."9.8 "98% acharam
a equipe muito simpática ." 7.8 "78% afirmaram quea equipe da recepção era ótima ." -
9.3 "Local maravilhoso."9.5 "95%
gostaram da proximidade com pontos turísticos ." -
9.2 "Perfeitamente limpo."9.0 "90% afirmaram que
os quartos estavam limpos ." -
8.9 "O café da manhã é bom."
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8.4 "A comida é deliciosa."
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5.1 "Custo-benefício mediano."
Avaliação geral
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9.4 "Local maravilhoso."
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9.0 "O atendimento é de primeira."9.8 "98% acharam
a equipe muito simpática ." -
8.9 "O café da manhã é bom."
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7.8 "Boa atmosfera."7.5 "75% acharam o
hotel moderno ." -
7.5 "Os quartos são bons."8.7 "87% consideraram que
os quartos eram espaçosos ."
Avaliação geral
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9.1 "O atendimento é de primeira."9.8 "98% acharam
a equipe muito simpática ." 8.9 "89% acharamo atendimento muito profissional ." -
9.1 "Local maravilhoso."
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8.9 "O café da manhã é bom."
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7.8 "Os quartos são bons."8.9 "89% consideraram que
os quartos eram espaçosos ." 7.2 "72% ficaramsatisfeitos com o banheiro ." -
7.2 "Alto conforto."8.9 "89% consideraram que
os quartos eram espaçosos ."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10.0avaliação de
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again. Restaurant closed during middle of day. Rooftop lounge closed during my stay.
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5.1avaliação de
Location, Design, Bar Staff, Bathrooms, Room Size Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
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6.5avaliação de
Comfortable bed, quiet room No help with bags, elevator not at ground level. Bathroom shabby.
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9.3avaliação de
Very accommodating staff, and wonderful location and rooftop bar! Waitstaff at rooftop bar weren't very friendly!
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7.3avaliação de
lovely style and comfort, great location. no breakfast
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5.3avaliação de
The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel. The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
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7.0avaliação de
The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building. Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
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7.3avaliação de
Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards. The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
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8.0avaliação de
The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean. The room we had was on Grand Via and it was exceedingly noisy all night.
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6.4avaliação de
Located right at the centre. Helpful staff. Nice room and bathroom. The main street is very noise, evening time especially; a better soundproof windows would be a great help.
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4.8avaliação de
The room was lovely and in a good central location. The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
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8.0avaliação de
I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
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5.6avaliação de
Staff was friendly, helpful and spoke English. Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
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8.0avaliação de
The staff were very helpfull and the cleanliness of the hotel was excellent The lighting in the room could be a bit better but not a major problem
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10.0avaliação de
Beautiful hotel with nice amenities, a comfortable bed, stunning city views, and a great central location. Easy to walk to most major highlights and the metro station is only 1/2 a block away for anything not walkable. Would love to stay here again. Restaurant closed during middle of day. Rooftop lounge closed during my stay.
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9.3avaliação de
Very accommodating staff, and wonderful location and rooftop bar! Waitstaff at rooftop bar weren't very friendly!
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8.0avaliação de
The desk personnel were very courteous, helpful and attentive. The rooms were comfortable and clean. The room we had was on Grand Via and it was exceedingly noisy all night.
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8.0avaliação de
I loved staying in De Las Letras. The staff was wonderful. Ana was very helpful with her restaurant recommendations and she doing reservations for us. She also recommended a nice outlet stores and they picked us at the hotel and brought us back at no cost. The stay was wonderful.
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8.0avaliação de
The staff were very helpfull and the cleanliness of the hotel was excellent The lighting in the room could be a bit better but not a major problem
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7.3avaliação de
lovely style and comfort, great location. no breakfast
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7.0avaliação de
The rooms were spacious and comfortable, especially when compared against other standard rooms typically found in European Hotels. Cool, more modern decor, in a romantically old but well-restored building. Lobby is small and off-putting as a first impression- makes you nervous the hotel won't be nice; when in reality the rooms and lounge are quite nice and fun!
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7.3avaliação de
Apart from the obvious location, the feeling and the decoration of the room and the size of the bathroom were both great. It is a hotel with high standards. The spa/fitness room was under refurbishment during our stay, so we couldn't use the facilities.
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5.1avaliação de
Location, Design, Bar Staff, Bathrooms, Room Size Check-In Staff Rude, THEY HAVE NO ON SITE PARKING (Site Lies) - expect to walk your bags at least 1/2 mile or more. Beds on floor.
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6.5avaliação de
Comfortable bed, quiet room No help with bags, elevator not at ground level. Bathroom shabby.
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5.3avaliação de
The location was ideal. We took the option of DLs room which offered a jacuzzi and terrace however, the room was smaller than expected for the price.The use of poetry was personal and we liked the use of natural flooring to give a modern contemporary feel. The reception area didnt do justice to the hotel.The breakfast was overpriced for what was offered.
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6.4avaliação de
Located right at the centre. Helpful staff. Nice room and bathroom. The main street is very noise, evening time especially; a better soundproof windows would be a great help.
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4.8avaliação de
The room was lovely and in a good central location. The restaurant/bar area were badly run. The staff were not well trained and the services were chaotic, especially at breakfast. We also tried to eat an evening meal there as well, and waited an hour for a course. Then the food arrived barely cooked. Other guests made formal complaints to management but it didn't improve. The rest of the hotel was very good.
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5.6avaliação de
Staff was friendly, helpful and spoke English. Website led us to believe there was an exercise room with sauna and hot tub. However these items were only available as part of various spa treatments for which one would have to pay.
