Iberostar Las Letras Gran Vía

Prós: this was our second time here. We made it a point to come back because we liked it so much the first time. this was even better. Great location. Great room. It's really super convenient.

Prós: Extremely nice, helpful and friendly staff members that goes out of their way to make your stay very pleasant.

Contras: Everything was very good.

Contras: Our room was very noisy, it had a balcony facing the main street, however, we told reception upon check out, and they said, next time we book, they will allocate the room facing back with less noise.

Prós: Everything

Contras: Nothing

Prós: Interior design (combination of new element and renovated old details) and rooftop bar

Prós: Our stay was lovely. We travelled with two infants and felt really welcomed and accommodated. The staff was really friendly and always seemed eager to assist. The restaurant staff was amazing. ...

Contras: The room was small.