The restaurant manager.
I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.
The room was a perfect size, bathroom is kind of small and dated but the view was incredible and the staff was amazing. We had an issue with something called casting where you can view videos on the TV, to be honest, I really didn't care about it but my wife did. The tech support team was great, they came right up when we reported the problem, determined it wasn't going to work and they offered us 3 free movie coupons for our inconvenience. On our last day at the hotel, our flight didn't leave till 7 pm, we asked for a 4pm late checkout and despite the fact the hotel was booked solid, they gave it to us. I stay at this hotel most of the time I travel to SF, it's a great location, reasonably priced with lots of restaurants and stores at ones fingertips and the Bart station right outside the door making getting to and from SFO painless and inexpensive!
San francisco stay
Enjoyed the clean rooms, enjoyed the club room amenities.
Parking was expensive and inconvenient
Staff is the beat
The staff were all very nice and helpful. I will be back.
The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!
Great location. Disappointing service.
Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.
Location excellent, room spacious, staff friendly. An excellent stay!
Price a bit high, bathroom could use renovation (but was perfectly functional). A light in the closet would be very helpful.
Older facility with mediocre service
The lobby area inside us very beautiful, yet it's not that unique anymore compare to some of the newer hotels. Location is very good, right access from ferry building and many good restaurants.
Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.
The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking
Very comfortable bed, great location, friendly staff.
Hyatt Regency Embarcadero
The hotel atrium remains spectacular. Great location in financial district, overlooking the bay, a walking distance from Fisherman's Wharf, but be aware that many restaurants and coffee shops in the immediate vicinity of the hotel are closed on Sunday.
Bathrooms are small and outdated. Overnight parking is $34.00.
Beautiful hotel good services
The hotel was beautiful and it was clean
All fine but would have appreciated internet connection in the room price.
The view of the Bay Bridge from our room
Comfortable Beds; Good Maid Service
Carpet stained; and 2 of my 4 nights prices were outrageous considering the overall "limited luxury" of what is typically a luxury hotel; poor in hotel dining options. Also I booked on line and my final cost (excluding things I charged to the room) was a cple hundrend dollars higher than the on-line quote (yes - Taxes considered)
Vastly overated and under-serviced. Staff seem a little disconnected. I have never known of room service to close for an hour. Loud! Atrium dated.
The entire stay.
Your door people, bell men and your concierge and registration people were particularly good.
O Hyatt Regency San Francisco fica apenas a 5 minutos da Baía de são Francisco, no belo centro da cidade. Este é um hotel de 4 estrelas localizado perto de todas as melhores atracções da cidade, incluindo o Museu de Arte Moderna, o Exploratorium, o Centro de Convenções Moscone, o Museu de História de Wells Fargo e o F-Market Street Car. A icónica orla marítima do Embarcadero está em frente e no centro do Hyatt Regency, que é o lar do maior átrio do mundo. O design deste hotel apresenta uma rica arquitectura moderna e um toque de elegância cultural.
Há 804 quartos e suites disponíveis, e os hóspedes podem escolher entre vistas deslumbrantes sobre a baía quando reservarem um quarto. As suites com varandas privadas oferecem o que há de melhor em luxo para alojamento no centro de são Francisco.
As comodidades para viajantes a negócios incluem um business center totalmente equipado. O Hyatt Regency San Francisco é o lar de 72.000 metros quadrados de instalações para reuniões e conferências, portanto é uma propriedade popular para grandes eventos, casamentos e outras funções.
Além de um centro de fitness 24 horas, serviços de concierge e um restaurante e café no local, há um bar e salão no Hyatt, para viajantes a negócios e a lazer para relaxar e descontrair em estilo. Os hóspedes podem desfrutar de check-in e check-out expresso, acomodações que aceitam animais de estimação e assistência com excursões turísticas, bilhetes e coisas para fazer enquanto estiver na cidade. Os hóspedes poderão usufruir de serviço de limpeza a seco e de lavandaria, bem como de uma loja de recordações.
O Hyatt Regency San Francisco fica em frente ao Ferry Building e a poucos passos dos excelentes destinos culturais de toda a cidade, com instalações de lazer e negócios de serviço completo. Portanto, este hotel é uma boa escolha tanto para viajantes de negócios como de lazer.
baseado em 2.246 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hyatt Regency San Francisco implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.