Hyatt Regency Houston/Galleria

Prós: Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.

Great location and amenities

Prós: Great location. Comfortable amenities. Friendly staff.

Contras: Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.

Loved our stay

Prós: Great stay, friendly staff, great buffet, amazing mattresses. Would come again and again.

Prós: Valet Parking was extremely efficient. Earlier reviews had panned the valet parking, but they apparently have a new team and use a message based system that was superb. Seemed also to have very smart people actually running the cars. Best I've ever seen at a hotel.

Contras: No electrical outlets on the side of the room with the table and chairs. Also, wasn't wild about their lighting system in the bathroom, etc.

Great hotel, great location!

Prós: This hotel is absolutely gorgeous! It was much nicer than I was expecting - felt like a boutique hotel. Our room was spacious and had all the amenities we needed. I also loved the Urban Star Market - great selection of food and drink items, and convenient hours. The location was perfect too, as I had easy access to the various parts of the city I needed to get to during my stay. I will definitely come back to this hotel the next time I am in Houston, and will recommend it to family and friends.

Contras: Parking is valet only, but service was fast so it wasn't an inconvenience at all.