The room was comfortable
Even though it was during the covid pandemic they could have had a few more amenities available. I purposely booked bc they had a gym which was closed (I was alerted only a few days before my trip). With spray disinfectant, masks and wipes available it would have been fine for the gym to be open. Or they could have limited the number of people. That just annoyed me
The location. That is all.
No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.
The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
It was clean the bed was comfy and pillows/linen were great. Super friendly staff
Room was large. Coffee maker, ironing board and safe in the rooon.
Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.
The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices.
The pool could be cleaner. They should provide locks for the lockers.
it is OK
everything worked good location
Nice and clean hotel. Terrible parking and it's to
Nice and clean.
Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.
Great location for exploring Boston
Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.
Can't think of anything.
Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.
Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Great location. Friendly enough staff. Comedy of e
Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend.
Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
The service was excellent, everyone friendly and helpful and courteous
O Hyatt Regency é um hotel de primeira linha no coração do centro de Boston. Os quartos dispõem de uma televisão de ecrã plano para entretenimento no quarto, uma máquina de café Keurig, sofá-cama e comodidades de banho. Além disso, há quartos que permitem animais de estimação, tornando simples uma viagem com o cão. Com belas vistas do centro de Boston e acesso rápido a transportes públicos, é fácil deliciar-se com o luxo do Hyatt Regency Hotel.
Um centro de negócios é oferecido com fax, impressoras e computadores no local para uso a qualquer hora, dia e noite. Um centro de fitness está disponível e dispõe de máquinas de cardio, equipamento TRX e aulas de ioga gratuitas. Existem várias comodidades no local para tornar a estadia de cada visitante agradável, incluindo uma piscina interior aquecida e terraço.
Durante a estadia, os hóspedes podem desfrutar da conveniência do Avenue One Express para pastelaria rápida e fresca e café Starbucks. Reúna-se no Avenue One Restaurant and Lounge, um restaurante com um ambiente elegante mas casual. Delicie-se com o feito para pedir omeletes para o pequeno-almoço ou saborear marisco ravioli. Após o jantar, reúna-se no bar Do Átrio para cocktails artesanais e vinhos especiais.
Os hóspedes são convidados a explorar a cidade tem que oferecer do porto para uma aula de história no Tea Party Ships ou visitar o Museu de Belas Artes para obras de arte únicas e o Museu de Ciência. Passeie pelo Jardim público de Boston e pelo Bairro Beacon Hill para boutiques de luxo e galerias de arte e termine a noite em conforto no Hyatt Regency Hotel.
baseado em 3.081 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hyatt Regency Boston implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.