Dirty Room...Brings unwanted pests..
Checked in and floors were filthy. Asked for it to be vacuumed and they dropped the vacuum off at my door. Had to replace sheets. On last day, saw a roach crawling on the ceiling. Staying here out a real damper on my trip to Dallas. Won't be staying at the Hyatt in the future.
Really close to American Airlines Center
Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants.
In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
DO NOT STAY HERE
Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you.
The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
Great place to relax!!!
The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center...
Price was ok could have been a better value
Paid for location. Not quality...
Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage.
The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
Give your review a headline
Great location in downtown Dallas, close to the AAC and museums.
Our room had some problems with the AC. No offer to move or discount the room.
Location, close to American Airlines Arena Able to check in early
Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.
Com ótima localização em Dallas (na área de Uptown), HYATT house Dallas/Uptown está a 15 minutos de caminhada de American Airlines Center e de Perot Museum of Nature and Science. As comodidades presentes incluem acesso grátis à internet com fio, um business center 24 horas e jornais de cortesia no saguão. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 529 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hyatt House Dallas Uptown implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.