Won't recommend it
The terrace and service of the waitresses.
The room is not well isolated and you can hear the noise on the street and inside the hotel too. Also, they didn't advise prior to our stay that there were internal construction works and it was really annoying. Additionally the room had holes everywhere so the mosquitoes got inside all the time. The worst thing is that when we were doing the checkout, they wanted to charge us for a meal and drinks that we didn't order. After you order something they never give you a receipt to sign it, so it's very difficult to carry on an efficient control over the guest's orders. So the manager told us that we were lying and he got so angry that he broke the bill in front of us saying he was right, even though he couldn't prove it. He yielded to us and gave us a really bad time, even my girlfriend got scared because he was very agressive at some point. Bad bad service!
Com excelente localização no coração de Marrakech, Hôtel & Spa Riad Dar El Aïla está a 15 minutos de caminhada de Mesquita Ben Youssef e de Almoravid Koubba. As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e lavanderia. Mediante uma sobretaxa, há serviço de traslado do aeroporto para o hotel (disponível 24 horas) e estacionamento prolongado no local.
Baseado em 935 avaliações
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