The only staff seen during our two-day stay did everything, from answering phones, to serving breakfast, and everything else. He barely spoke German, zero English, didn't know anything and coul not provide assistance, and didn't even know how to provide a receipt for my payment at check out. Terrible hotel!!! You definitely get what you pay for. Mediocraty at best. This is a situation where the classic cliché fits to a tee: You get what you paid for. Aweful service, poorly trained or friendly staff. The size of the rooms is unacceptably small and there are absolutely no amenities in either room or bathroom. Not even a phone in the room, c'mon! No phones? The staff is unprepared or poorly trained to assist guests and he spoke very broken German, no English.
good ...value clean ....quiet.....and would recommend it ...
the staff was not friendly
Close enough to the railway station We do not feel comfortable ourselves there, the staff was unfriendly and the hotel seems to be used for specific purposes according to the district character
Nice , very small hotel . Road noise from the Steindam was intrusive but expected due to the location.
Approximity to the Central Train Station (Hauptbahnhof) The staff did not speak good English. There is too much noise from the street and the curtains are too thin and do not cover the street light and signs at night. The water in the shower and sink was cold. There was no hot water to take a shower in the morning and even when there was warm water it was not hot enought and would get cold and warm constantly. There is no phone and no ac plugs in the room for plugging your laptop or chargers, etc. The breakfast was very basic and the coffee run down and cold.
Beds were comfortable & the room was clean & quiet When we arrived the room smelt badly of BO & sweaty feet, it was not pleasant
Location - near UBahn station. Quite clean and quiet place.
convenient location (in front of underground station), spacious rooms
big spacious room in small hotel but cosy kind of motel style
The only staff seen during our two-day stay did everything, from answering phones, to serving breakfast, and everything else. He barely spoke German, zero English, didn't know anything and coul not provide assistance, and didn't even know how to provide a receipt for my payment at check out. Terrible hotel!!! You definitely get what you pay for. Mediocraty at best. This is a situation where the classic cliché fits to a tee: You get what you paid for. Aweful service, poorly trained or friendly staff. The size of the rooms is unacceptably small and there are absolutely no amenities in either room or bathroom. Not even a phone in the room, c'mon! No phones? The staff is unprepared or poorly trained to assist guests and he spoke very broken German, no English.
good ...value clean ....quiet.....and would recommend it ...
the staff was not friendly
Close enough to the railway station We do not feel comfortable ourselves there, the staff was unfriendly and the hotel seems to be used for specific purposes according to the district character
Nice , very small hotel . Road noise from the Steindam was intrusive but expected due to the location.
Approximity to the Central Train Station (Hauptbahnhof) The staff did not speak good English. There is too much noise from the street and the curtains are too thin and do not cover the street light and signs at night. The water in the shower and sink was cold. There was no hot water to take a shower in the morning and even when there was warm water it was not hot enought and would get cold and warm constantly. There is no phone and no ac plugs in the room for plugging your laptop or chargers, etc. The breakfast was very basic and the coffee run down and cold.
Beds were comfortable & the room was clean & quiet When we arrived the room smelt badly of BO & sweaty feet, it was not pleasant
Location - near UBahn station. Quite clean and quiet place.
big spacious room in small hotel but cosy kind of motel style
