Hotel Hermitage Amsterdam

The staff were great and very helpful, especially the person working at the time we checked in, who told us how to get around town and carried our luggage up three flights of winding stairs. They also moved our luggage for us when we changed rooms the second night. The location was on a quiet canal street a short walk to Waterlooplein with stores and tram shop; it is also near the Hermitage museum and Jewish museum. There is no lobby but people sit in the attractive kitchen/breakfast room sometimes. The design is interesting--all black and white and grey. There was a very cute hotel cat too! There is no lift, but the staff were willing to help us with the luggage, so that was okay. The bathroom in our first room (a third floor double) was so tiny we sat sideways to use the toilet! Still quite useable and everything was clean and well appointed. The second room (triple near the reception desk) had a bigger bathroom, so maybe this varies from room to room.

It was in a good spot and easy to get to. We had a family room for 5 people. it was a long skinny room, one bathroom, one plug socket and no place to really sit. To cramped. Other rooms might have been better?

Good location - on the rim of the canal area of Amsterdam, 5 minutes from a metro station, 10 minutes from Neumark. My room was recently refurbished in modern style and very clean, unusual for such a budget hotel. You get what you pay for (and nothing more..)- my room was very small, it was almost impossible to open a window, I has no wi-fi in the room, and the price, almost needless to say, did not include breakfast.

Friendly staff, very nicely situated! Preferred a larger room.

The cosiness of the place

Good location. Staff was very kind and helpfull. The breakfast was good. After we checked out, we could leave our bags in the hotel. The rooms are small, but for a few days staying it's ok. There's no elevator