Hard Rock Hotel San Diego

Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor. After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.

Nice Location High price

Everything!

Tech /music accesbility. Hospitality. Clubs, bars, and restaurant in the building Price for parking

Mattresses are too soft

Location was fantastic, the room was completely adequate for what I needed and the fact that I could stay on the 4th floor and not hear the rooftop club was amazing! I didn't eat at either restaurants because they looked expensive enough that I didn't want to bother as there were hundreds of great restaurants within a 2 minute walk from the hotel. I love the Starbucks in the building and your staff was outstanding. I'll have to check but if I got charged $50 for the "All Access Pass" I will be disappointed because I didn't use it. I know that you are catering to the 21-40 demographic so I would have thought that you would have had restaurants set up for that group, as opposed to a high end sushi restaurant that looked empty most of the times that I walked by. Food and drink is where your bread and butter profit is so why not entice people in with better, less expensive restaurants?