|Distância até o centro||5,5 km|
|Avaliação da localização||9,1|
|Aeroporto mais próximo||Rochester Greater Rochester Intl|
|Distância até o aeroporto||11,4 km|
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It was nearby for an event I was going to
The light switch in the bathroom was broken and the light was on all night ☹️
Breakfast was not ready when I left I had to be at the hospital by 6am so I could only get coffee
The Bed spread smell like it was dirty, and the shower handle was broke, I only need a place to sleep,I had been at the hospital all day with a loved one who needed to be operated on the next day so it came in handy dont know if I would use this location again .
When the manager apologized he seemed sincere....however this was after mocking me alongside the receptionist for about 5 minutes, literally laughing in my face and telling me my room didn't have bed bugs. I literally showed him and her video and pictures on my phone clearly showing the bugs in their hotel room. AND THEY WERE EVERYWHERE. So after being laughed at and called a liar by the two employees, the manager finally went to inspect the room, immediately came down and apologized. So that was nice I guess.
Bed bugs. Being mocked by the staff for complaining about bed bugs. Being told by the receptionist that she had better things to do and that I could take my complaint up with booking.com if I wanted my money back. Being called a liar. Being refunded 20$ less than it cost me to book the hotel. Being mocked and laughed at as I showed them the bites on my arms and the video of the bugs in their hotel.
Location, rooms clean,breakfast good
Checkout was terrible.Hotel charged more than quoted price. Receptionist was rude ,wouldn't give me time of day.Showed her qouted price on phone and she said booking .com didn't notify hotel ,so she couldn't do anything about it. A difference of over $32.
Com localização central em Rochester, Hampton Inn Rochester Irondequoit fica a 10 minutos de carro de Genesee River's High Falls e de Main Street Armory. As comodidades presentes incluem acesso grátis à internet com fio, um business center 24 horas e check-in expresso. Este hotel possui instalações para eventos com 56 metros quadrados, incluindo sala de reunião, e é o local ideal para quem está planejando eventos em Rochester. Estacionamento grátis sem manobrista está disponível no local.
baseado em 1.078 avaliações
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|Rochester Greater Rochester Intl||11,4 km|