Hotéis em Viña del Mar

Prós: Beautiful property, garden and people. Elizabeth was a wonderful friendly and accommodating host. Highly recommended. Great value for the money.

Contras: Nothing Did not give it a

Prós: The hotel was beautiful, with a nice little garden and a great breakfast.

Prós: We chose to stay in Vina del Mar (rather than Valparaiso) as we had a hire car and didn't want to drive in V. This hotel has on site, secure parking (a must for us after an incident earlier on our holiday when someone punctured our tyre as part of a scam). The hotel was easy to find and well located a 5-10 minute walk from the nearest metro station (from where we travelled to and from V). Breakfast orders are made the evening before and served in the conservatory. We had a spacious room (executive double) with a modern bathroom. Very reasonably priced for the room we booked.

Contras: The inside of the bathroom door needed a clean. We were charged for coffee pods on our second day i.e. they were not replenished when the room was serviced.

Prós: Location was away from the hustle, bustle and noise of Vina Del Mar and close enough to get around by foot or a very short trip by cab/uber. Short trip by car to Valparaiso. Comfortable and safe hotel.

Contras: Breakfast options were limited - possibly because there were not many guests during our stay.

Prós: Cute room and very hospitable receptionist. Close to the beach (not the main one, so less crowded)

Contras: The room didn’t have the aircon, was not cleaned properly (trash bin in the bathroom still full from previous guests), room view to the garbage bins, very basic breakfast and tiny outside area (common)

Prós: Everything, all good.

Prós: A fabulous place to stay to get the unique feelng of Chile and it's wonderful people.

Prós: The Hotel Cassinetta is in a beautiful historic home situated within walking distance to the ocean and many restaurants. Our room was very comfortable, and the staff was extremely friendly and accommodating...especially Elizabeth!

Contras: Breakfast was very basic. Be sure to request a room with air conditioning. While the weather was beautiful, it was impossible to have the windows open due to all the barking dogs in the neighborhood. Fortunately, keeping the widows closed with the AC on muffled any outdoor noises.

Prós: Staff are excellent. The receptionist does not speak English, but she was quick to find Mario who speaks perfect English. I got a free upgrade to the next level of room with an en-suite bathroom. The room is clean and large. The bed is large. The view out the window is of rooftops and the ocean. Close proximity to several mini-marts and food vendors, plus bottle shops. Shower water temperature is good, as is the water pressure. The price is excellent for what you get.

Contras: Dogs barking at night. Not incessantly, but enough to notice.

Prós: Everything - from the helpfulness of everyone who worked there to the BEST breakfast we’ve had in a long time, and from the stunning sea views to the ridiculously comfortable bed. This place had it all!

Prós: The host family were wonderful

Contras: The room was a little too small for us.

Prós: Very nice view from the room, decent breakfast, safe street and helpful staff

Contras: Noise insulation is not great

Prós: I love the rooms, common areas and personel. They are supercool

Contras: Nothing. All was fine

Prós: The breakfast.!

Contras: Sin comentarios

Contras: They served the breakfast from 9 to 11, but sometime you need to do things earlier, I think that they need to start at 8 or sth

Prós: The hostel owner was super helpful, this staff couldn't speak English, so he came to see me & drive me down to vinà & showed me around.

Contras: A little way out of vinà, but easy to get to Valparaiso

Prós: Hostel has the great location just 2 minutes walk from metro station. It is also along the path of collectivos and some micro bus lines. Surrounding was very pleasant. The conditions were excellent (big modern rooms, comfy beds, immediate hot water, fast wi-fi, daily maintenance). Breakfast was very good. I really appreciated the commitment and kindness of every person involved in running this place!

Prós: Location, views.

Contras: A little bit isolated, far from other restaurants, cafes, etc.

Prós: Beds very comfortable Big room Very good shower Quiet Good sheets

Contras: The restaurant very very bad attention Always chating a very slow Very bad Food Nothing good to eat in the list What we order was cold and bad. Very very Bad.

Prós: Excellent room, great location and views.

Contras: Average-to-low quality of food and drinks

Prós: The staff, especially during dinner and breakfast

Contras: beds, noise from other rooms and halls

Prós: Location , nice view of beach and see ,

Contras: The bar closing time 12 am should be 1am

Prós: we liked everything, all the staff was great. best value DON FRANCISCO one concierge,

Contras: THE SMALLEST OF SOAPS,TINY SHAMPOO AND CONDITIONER

Prós: It was well situated and the staff were excellent.

Prós: Good sea view

Contras: Room had some deficiencies at arrival, no coffee, no foot towel, no plug in the sink Wrong check in deposit amount for 2 rooms with same rate. In the bar slow service although not many people.

Contras: The hotel was nice and we appreciated the approach of some of the staff e.g. the gentleman at breakfasts, however we had many issues during the stay: 1) the room was not in the best shape and not always entirely clean, especially there was mold in the shower 2) the room service was insufficient, we received no shower gel and one small bottle of shampoo for 2 people, on the second day, we received only one small mineral water etc 3) the concierge showed little efforts to help. We had an issue with finding a connection to Zapallar, and asked for assistance. All he did was telling us that there are buses going from the main station “quite often” (which in the end proved incorrect) with zero effort to actually find us a connection or offer a hotel taxi. We ended up booking an Uber. In summary, the experience would be pretty good for a *** hotel but it is definitely not comparable with other Sheraton hotels I have stayed in.

Prós: The room balcony with excellent views

Contras: Dishonest staff

Prós: Good breakfast, not sure where they get the coffee though.

Prós: Location, over the ocean

Contras: Nothing

Prós: I liked the big house, the decoration style, the staff, very nice, the room comfortable, the breakfast, delicious, the room service, very good.

Contras: It is necessary a phone in the room, for whatever you need, it is essential. A longer period of time for breakfast would be great. I don't have more requests.

Prós: I loved it!! Eduardo at front desk is amazing!!

Prós: Staff so helpful

Contras: Noisy at night

Prós: Fantastic hotel in a great location. The staff were really helpful and went out of their way to make us welcome.

Prós: A nice quirky place to stay, comfortable, friendly and helpful staff that go the extra mile . Enjoyed the homemade pizzas one night with a good selection of wine . Nice areas to sit in the summer and the breakfast was very good .

Prós: Not only is the property beautiful but the history behind it was fascinating. The room was gorgeous and comfortable, breakfast was lovely, and the staff, specifically Eduardo, went above and beyond for us. Perfect vibe for a trip with a lover or a best friends getaway. I would come back to stay in this hotel if I were to ever go back to Vina del Mar.

Contras: My only complaint was the lighting was a bit dark in the room, otherwise everything was perfect.

Prós: The staff are good.

Contras: Bathroom without window, dont have parking (I needed to stop the car in the street), to call the reception you have to use your cellphone, poor breaky, photos do not show the reality.

Prós: Breakfast and location

Contras: It is older home so you can hear every noise from other guest, also parking is non existent so have to count in price for private parking.

Prós: Optimal location, breakfast limited but tasty, spacious rooms with functionality at its core

Contras: Nothing

Prós: I liked the kindness of the staff. Also I liked the room and restaurant service.

Contras: I din't like that the shampoo & conditioner is an only product.

Prós: In fact it’s very comfortable room

Contras: Nothing

Prós: Clean room, free parking, decent location with lots of bars, restaurants and stores. Breakfast was good.

Contras: Staff wasn’t very friendly or helpful. Washing the hotel windows at 3am was a terrible idea. Room service didn’t come.

Prós: Finding the parking and access to the hotel was a little challenging

Prós: Good hotel, well-located, with big rooms and confy beds. Very good breakfast with a lot of choice. Secure parking lot with easy access to the rooms. Well-equiped gym. Very attentionate personnel.

Contras: Nothing, really.

Prós: No problem at all with breakfast. Not that diversified, but good enough to satisfy all guests.

Contras: the room where I stayed in was indeed noisy due. I could hear seagulls making big noise on the roof close to my window. Hard to sleep with such a situation.

Prós: the cleanning

Contras: late checkout does not exist

Prós: Everything was perfect especially breakfast.It is centric too.

Prós: The room is big and clean. Wifi is good. It has free parking spot.

Contras: Nothing.

Prós: The location is perfect because is Close to everything, the breakfast is another important thing, was really good with a lot of varieties, definitely value for money

Contras: The restaurant service, too slow

Prós: Everything but mainly staff, super friendly.

Contras: The hotel reference book was missing from my room, phone wasn't working well and took me ages to contact reception. A cup with hot water took like 40 min to arrive after ordering, had to call twice to ask for it. Apologies were offered though.

Prós: Great location

Contras: The room a bit noisy

Prós: The room was well appointed and comfortable. Breakfast was of a good standard. The hotel is close to a wide range of restaurants.

Prós: The staff were very kind and helpfull. The room was clean and comfortable.

Contras: The breakfast can be better

Prós: In the middle of a busy location

Contras: A little dark inside but very nice staff.

Prós: Breakfast is perfect. Recommend to live in. There is a supermarket and a money exchange nearby. It is convenient to take a bus to Valparaiso and take a bus to Santiago from Valparaiso. The fee is only 8000 peso per person and only 3000 peso during the discount period.

Prós: There was a hair in the bathtub and the jacuzzi didn’t work. The room was extremely small and you could hear people outside talking

Contras: Hair in tub. Tub not working. The staff wasn’t very friendly and the breakfast wasn’t good either. It’s too pricey for what it is

Prós: Service was superior. Location great. Would definitely recommend this Hotel.

Prós: Fui com minha noiva e achamos o lugar extremamente confortável e bonito com suas peculiaridades, um pouco oriental, um pouco tradicional e um pouco moderno. Muito próximo ao mar e localizado na principal região de Vina.

Contras: Necessita comprovação de imigração. Atenção!

Prós: Very charming and friendly staff. Great atmosphere. Highly original decor.

Prós: We had a lovely stay in the hotel. It's a real experience, great greeting, and every encounter with the staff makes you feel you go back in time. In short it was BRILLIANT, great place to stay even if it's just for one night!

Contras: Personally I think the breakfast should be more divers, I know in Chile the breakfasts are very simple, but for a place like this it could be a bit more excessive and spectacular, although it was really nice that they extended the breakfast time for us, it was a bit disappointing when we saw the breakfast.

Prós: This is a unique hotel which is designed as a castle. There is a lot of attention to detail here in the design and also the total experience. There’s a very filling breakfast included in the room charge. The staff is very helpful and many can speak English very well. The location is quiet and a little bit out of the way of some tourist attractions, but I found it very peaceful.

Prós: This is my second time at this place. I love everything about it. The castle, the gardens, the medieval theme. Most of all, the staff! Kind, courteous, helpful and all I can say is how grateful I am for their help during my stay. Help with luggage, instructions, even taking pictures! If you are in the area... stay here! It’s an amazing adventure!

Prós: Great staff

Contras: It has no parking, you have to park on the street. It is a bit noisy, you can hear everything going on in the hall.

Prós: The place is very clean, the bed is comfortable and is well decorated. The staff was quite friendly. It has good spots for taking photos.

Contras: The windows were old, and all the noise and cold went through them, even when closed. You could hear all the noise coming from other rooms, especially in the morning. The a/c and bathroom extractor were very loud and the bathroom was a bit small. It has no parking.

Prós: Wow, what a unique treasure. Charming boutique hotel in a great location. Very clean and comfortable, excellent staff. I normally stay at the bigger hotels in the area but this was a real treat. Must try the Italian restaurant next door, first rate. Also a spa close by. For a once in a lifetime experience try the castle!

Prós: Great welcoming host, and great facilites. Very nice place.

Prós: The lady who runs the hostel is amazing! She was really helpful and waited for us until late night to check in. The breakfast is really good and you feel like home. We booked the loft that it was quiet and spacious, it is a good choice!

Contras: nothing

Prós: The staff were really nice and extremely helpful. The location was great, one block away from the buses and close to downtown. It was about 20 blocks from the beach.

Contras: The property is somewhat run down, the shower is old and dogs in the neighborhood bark too much.

Prós: The location was grand but you could not swim as there were red flags up all the time and the sea was dead alm.

Contras: The swimming pool was disappointing and you could not swim at the beach as there were red flags up all the time and the sea was dead calm. There was no Champagne or chocs on arrival as indicated when booking. also a number of requests were not acted on at all.

Prós: The view from our large deck in room 310 and the comfortable large room. Grounds were immaculate. Hotel was immaculate. Staff excellent. Free valet parking and perfect location to explore Vina, Valparaiso, ruta de mar north and south by car. We loved this place and our room!

Contras: Noisy party next door one early morning 5 am but we should have called the front desk otherwise this place has nothing wrong with it

Prós: Good location and facilities

Contras: All good

Contras: The staff from the front desk were terrible. Two guys with no willingness to resolve any difficult that happened. The front desk really disappointed more than once.

Prós: nice breakfast good service in the morning.

Contras: the stuff in the reception wasnt helpful and not polite, it tooks so long to do my check in and check out. the swimming pool is nice but the windows were completely dirty i couldn't appreciate the view, in the room didn't have towels.

Prós: Very big, comfortable room, with a huge view. Close to the beach. Big breakfast and comfortable car park included in room price

Contras: SPA not completely working. Sauna was often cold even after a reception call to advice

Prós: Very comfortable room Balcony with view on the ocean and sunrise in the morning Underground parking facility for the car. Breakfast Location right at the ocean boulevard and connected to the Casino. Restaurants that are open conveniently late.

Contras: Nothing.

Prós: Personnel was excellent, customer service oriented. Location in Vina is great. Very nice to have parking facilities at not charge.

Contras: The electrical outlets of the rooms are idiotic, you never know which one turn on the lights. Santabrasa Restaurant was awful, my wife ordered chicken...it was over cooked, same with the rice. I ordered bife chorizo....it was with many nerves that I could not eat it. The wine was good!!!

Prós: Best view in town. The spa was amazing, really recommend the couples massage deal. Casino was fun and can get 50% drinks most days of the week.

Contras: Breakfast staff weren’t very good, they kept forgetting to serve us!

Prós: Clean and spacious room numbers, good pool and gym, very convenient location, delicious menu at both restaurants, amazing views from the room number.

Contras: Breakfast should be much more diverse, the restaurant prices are unreasonably expensive, I asked the room service for additional floor towel and they ignored my request, there were also problems with the elevator. Altogether, this did not really feel like a 5-star experience.

Prós: Cosy hotel nearby the city casino. Staffs are friendly.

Contras: My room was faced to the road at the ground level so noisy at Friday night. No US type power supply, no USB power socket.

Prós: Staff exceptional very helpful and friendly.Breakfast delicious plenty of selection. Beds extra comfy.

Contras: Place is a little tired on the carpets and decoration.

Prós: Beside the fact that the first impression was very disappointing, the hotel is a good option to stay in Viña del Mar. Rest of personnel makes the work it is supposed to. Very helpful and friendly was the younger guy that worked afternoons. Hotels is very well located, offers good breakfast and comfortable beds. Room was small but clean.

Contras: We arrived early in the morning (at around 8.30 a.m.) after a 20h bus ride. The guy a the front desk was obviously surprised that new guests arrive this early since check-in is at 3 p.m. He told us in a very snippy, rejective and unfriendly manner that check-in is no earlier that 15.00 - without offering us to store the luggage or make us feel welcome in any other way. Of course we could store our luggage, but we had to ask first, since he did not seem capable of understanding our needs at that time.

Prós: Comfy bed , clean room , good wifi and good location . Secure parking was also very good

Contras: We were put on third floor with no help to bring up our luggage . There should be help to bring up our luggage

Prós: Breakfast was fine! No need for any more choices than those available. Front desk was very helpful for us non-spanish speakers!

Contras: Didn't realize there were no elevators...but staff carried luggage up for those who couldn't manage that task!

Prós: The breakdast was excellent!

Contras: The bed was a bit small, and it was hard to find an outlet to charge my phone.

Prós: Very friendly staff, clean room and nice breakfast. Good value

Contras: The room was a little bit noisy because it was next to the eating room.

Prós: The best customer service from the owners and the staff. They are caring, considerate, warm and friendly. They treated me as if i was a family member visiting their home. They always asked if there was anything i needed and were always kind to me. I love the buffet breakfast! The sweet treats were made by Monica, one of the owners, were delicious! Breakfast had a great variety of scrambled eggs, brown and white bread, cereals with and without sugar, fruit, cheese, ham, jam, butter and manjar (dulce de leche or caramel made of condensed milk). Coffee, tea and juice were also provided and brrakfast was served on time every morning from 7.30am to 10.30am.

Contras: The bed wasn't soft, it was hard and the pillows were not comfortable. Maybe my bed was the exception. I didn't complain about it as i was just there for 4 nights and only came to the hotel to sleep, not to take naps. I am used to most hotels having a kettle, cups, tea and coffee in the room and an iron with an ironing board. I have stayed in plenty of hotels around the world and these items have been common to find in a hotel room, except this hotel. However, i am sure that if i had asked for an irom or a hairdryer, the owners would have provided them to me. They also had tea and coffee and snacks available to purchase at the front desk.

Prós: The location was great and the staff was nice, good breakfast and the beds were ok

Contras: The shower were rather small

Prós: The personal it is very attent.

Contras: The facilities looks better in photographs. And the bed is old and sound with every movement.

Prós: Friendly staff, good service, great breakfast, close to Viña del Mar highlights, very quiet.

Contras: Bathroom sink leaked water onto floor. Maid took my wife’s nightgown when taking out bed sheets, and it was “lost”, we never recovered it.

Prós: Terrace and breakfast

Contras: All good

Prós: Location, value, cleanliness.

Contras: Nothing to complain.

Prós: I enjoyed the hotel. It was well located, close to bus stop. Staff were very friendly and helpful. I need the breakfast served before the usual time, because I was attending a conference, and it was not a problem for them. Breakfast was very good, by the way

Contras: For me the only problem was that my room was close to a very busy avenue, and thus is was noise.

Prós: It's on the highway, it's easy to get there, and there are food locals around

Contras: It's all fenced without anybody outside in the night

Prós: The staff were polite, friendly and extremely helpful. Definitely the staff are the stand out here. The location is excellent, close to everything that a traveller wants and needs to get around eg: Viña and a bus stop around the corner to get you to ConCón and Reneca Beach’s, Supermarkets, local attractions, meeting points for local tours etc. For a light sleeper the noise was alittle hard to get use to, but they do provide you with ear plugs and eventually you do get to sleep over the traffic noise at night and through the AM. But otherwise this place is great, breakfast is ample and fresh. A lot of care is taken by La Señora of the house. They even looked after me when I got a stomach bug - a million thanks guys :)

Prós: Staff very friendly and helpful. Although we slept in one day and got up after 12, breakfast was still offered and served to us. As our reserved room seemed a bit small the manager granted us an upgrade without extra charge. Overall very nice stay. We enjoyed the place.

Contras: Takes 20 minutes to get to the city center and the nicer beaches

Prós: The friendliness of the hotel staff. Cleaning of the rooms. Closeness to the main attractions of the city

Contras: The noise coming from the street. Breakfast bread can be better. It would be good to have telephone communication between the rooms and the concierge.

Prós: They allowed me to check in early and had a room available! The staff are very helpful with restaurant information, and other sites to see in how to get to them.

Contras: Smoking is permitted in the large patio area by the front entrance. The smoke sometimes penetrates the establishment.

Prós: I stayed there for a week with a colleague during a conference in Vina. Our stay was near perfect - very helpful staff, good facilities, everything we needed. The location was fine for us as the conference took place a few blocks away. I strongly recommend staying at Hostal 7 Norte.

Prós: Nice place, very friendly people. Really great bed; it was quite cold thus we had 5 or 6 blankets.

Contras: a small room; there were problems with the toilet (although settled quickly and efficiently)

Prós: The bed was great, slept really well. And the room was heated, so despite de cold weather, didn't feel it at all. Also the shower pressure and temperature were great.

Contras: The bathroom is kinda small, if you're bigger than 5 6'.

Prós: Incredibly friendly staff who went above and beyond and exceeded our expectations.

Prós: The cleanliness and the staff

Contras: The bed wasn’t comfortable at all..

Prós: The staff was very friendly and helpful! And beds were very comfy.

Contras: Upon the reservation on booking.com, they withdraw the 50 % of the total amount. Apparently this is written in the information part but I hadn't seen it.

Prós: Amazing, amazing, amazing view! I can't stress that enough. Somewhat of a walk to the beach and main areas, but we didn't mind. Breakfast in bed was also a great touch.

Prós: Good reception

Contras: No minibar

Prós: Breakfast was fresh and tasty. The Coffee was really good in the Turkish Coffee maker. Skip the ol' instant stuff and ask for the coffee pot. Loved the view and the quiet!

Contras: Faucet in the bathroom needs fixing. No hot water in sink, and to get the hot water in the shower, I had to turn on the Kitchen faucet.

Prós: Nothing really special to highlight. The view is nice depending in what direction you look to.

Contras: Parking is difficult, there are only a few places in front of the hotel, so not enough places for all cars and no other possibilities on the high traffic avenue in front of the hotel. The view is not so spectacular as on the pictures as there is a building in front of lower units and a tree in front of the other appartments.

Prós: The rooms have beautiful views and balconies. The in room breakfast is a nice touch.

Contras: The location is not great. I walked everywhere and it’s just not that convenient to get into town or to the beach. Walking along some of the roads is sketchy, especially at night. Also, the rooms - while clean and updated - are very small.