Grand Elysee Hamburg

The brasserie serving lobster and the cocktail bar.

Good location and excellent amenities

Restaurant and bar prices are expensive in the hotel.

very confortable hotel and very well located, close to the center and shopping area but very quite

there were many events ( conferences) into the hotel, so sometimes was difficult to reach the reception because the hotel lobby was used as meeting point for participants

Very clean rooms, spacious and with good beds.

Very friendly, especially the cleaning lady (Amina), she helped with the extra needs for our infants

The SPA was officially closed, yet they took us but the conditions were very bad and unacceptable (noisy, humid). however, they did not change us when we showed our disappointment.

The checkin was really smooth and my requests on booking had been noted. I got the ideal room and was generally very impressed with the staff and the knowledge of the area. One of the concierges was a lot more polite and knowlegeable than the other but overall the staff were fantastic

Once we got them trained as to what toast was and that it should be cooked on both sides and that eggs sunnyside up meant they should be soft it was great!!!!!!

Location, Beatiful wellness centre, nice lobby, good facilities, friendly staff

Fitness facilities, restaurants

Cigarette smoke in lounge area.