Furama Bukit Bintang

I really love how spacious my room is. Overall, really worth the money if you don't take into consideration of what the hotel surrounded with.

I know the receptionist could be really tired since there are many guest would like to check-in at midnight as I do. The management should have forseen the amount of guest checking in and arrange more receptionist for that point of time instead of putting everything on only one receptionist.

The location is near to shopping mall, Low Yat Plaza and Berjaya Times Square.

Construction near the hotel. A bit noisy but it is okay if you stay at the high floor.

view and decoration

everyting

The reception staff and concierge service were great and really helpful. The location is good. Nice swimming pool. Large room but old furniture.

The staff in the Executive Lounge needs to improve the service... They are the best in smiling and saying "Thank you Sir" but this is not enough unfortunately. We've had morning flight and we've gone for breakfast which stars at 7am but at 7.30 they were still preparing the buffet and they weren't ready so we had to wait... They've tried to overcharge us for laundry service but after conversation with the manager we've solved the problem.