Extended Stay America Suites - Charleston - North Charleston

Location and price

Room dirty, ran out of TP and Kleenex, (no extra in room), shower soap would not lather- like cardboard, breakfast really skimpy

The GSR was very helpful and accommodating.

For a non-smoking room it still smelled of smoke. The room was very clean and fresh, the bed spread appeared fresh and sheets were clean the mattress was covered with a protector.it was overall a good stay even though the building is older. For the money and with very close proximity to just about everything with in walking distance proves to be a reasonable stay

Less expensive but no frills

Comfortable bed.

Tub was dirty, hair ask overt it. Wasn't cleaned prior to stay.

The close proximity to the airport since we had an EARLY morning departure.

When we arrived to check-in at 6:30 pm on a Friday (a time I would think would be a reasonable time to expect check-ins), the lobby was locked with a notice posted that the staff would be back in 5 minutes. It was over 15 minutes before someone returned. We needed a taxi the next morning and the staff was unable to locate any cards for referrals; instead staff provided two phone numbers, one of which was incorrect. We asked for a wake-up call (had an early morning flight), but the wake-up call never happened. The condenser on the refrigerator kept cycling on and off and was louder than the room air conditioner -- made for restless night. The bed was so close to the wall on one side, it was difficult to get out of the bed on that side, especially during the night.