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|Cidade do Cabo Cape Town Intl|
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It was very clean. Amazing view and patio on pool. Place looks beautiful at night with the lights
The location is great! Super close to a beach with a cool tidal pool, and just a few minute walk to nice restaurants. Breakfast was very good and quickly served. The staff that was taking care of the breakfast and cleaning was very kind.
This is the second time I stayed at this guesthouse. While the first visit was flawless, this time it was appalling. I booked a specific room and upon arrival it turned out that the booking was changed at the whim of the owner. The owner unilaterally changed my booking that I paid for and moved us to a worse apartment. I still have the picture of the modified booking request (that they had at the reception) with the room number manually crossed out and changed by the owner. The room that was booked and *paid for* was not only bigger, brighter, but also had a separate toilet and shower, which allowed for some privacy. Upon arrival, it turned out that the previous guests decided to extend their stay at the hotel in the very room that I booked for those dates. Because of that, the owner changed my booking and moved us to a smaller, darker room with a much worse view and, most importantly, a shower and a toilet right in the bedroom (wtf!) which didn't allow me and my friend a slightest sense of privacy! Not to mention that the bathtub was terribly old with the paint worn off, there was mould in the cupboard under the sink and the iron chair and tables outside were not cleaned in weeks. Unfortunately, after 16h long flight and nowhere else to go, we had no choice but to accept to stay in a sub-par apartment they offered instead. During my checkout I had a chance to learn that the couple that stayed in my booked room simply extended their stay before I arrived and that's what made the owner change my booking. They were obviously enjoying the room that I booked for myself! :) Also, even though I didn't get the room I paid for and the room I got instead was, frankly speaking, greatly sub-par, I wasn't offered any discount, because, as the, otherwise quite friendly, owner said "This is business". I don't know where he learnt to do business like that, but I definitely won't be visiting him in the future.
Service was excellent. Staff went the extra mile for my 2.5year old daughter. Balcony makes the spot special.
Carpets are a bit dated.
The Guest House is very nice, good location where you have good facilities by foot. Breakfast is nice, good vareity, (hot breakfast has a menu where you choose what you want like ommlet, scrambuled egs etc). Room is nice and comfortable, private bathroom included. Felt really confortable during my stay :)
For people who dont have breakfast in the guest house or like to wake up late, rooms on the ground floor are near the kitchen and dinning room so in the morning they may here other guests having breakfast.
Parking was a problem The shower in room 8 went from hot to cold hot to cold. It couldnt be adjusted to a set temperature
Em Cidade do Cabo (na área de Sea Point), Enchanted Guest House está a 5 minutos de carro de Cape Town Stadium e a 6 minutos de Aquário Two Oceans. As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
baseado em 39 avaliações
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|Cidade do Cabo Cape Town Intl||21,5 km|