The Dene Hotel

On arrival the staff were very pleasant gave us the key,on entering the room the second door was not fitting and would not close the door also created very loud, it looked like it had recieved some damage as there was a hole in it. The carpet was dirty with dust around the edges with pubic hairs and cobwebs, the beds were old and creaked very loudly on every movement a leg was missing from one of the beds, the bases were also stained with spillage Mark's,sleeping on the mattress was awful as you could feel the springs in your back and legs, only one pillow provided per bed which was soft and flat,hence neither of us getting any sleep, we finally had enough at 04.30 am and decided to leave,we tried to shower but the shower was far too hot and no way of cooling it down,also the shower curtain incorrectly fitted being to short and water poured over the bath onto the floor,this was the first night of a two night stay after a 12 day tour of s Scotland, we found this accommodation to be the worst and unacceptable, the price we payed we would of expected basic but not dirty and unfit for purpose. We checked out at reception after raising the complaint, there was no offer of another room. We drove home back to Somerset.