Nice for business. Expensive for ammenities provided.
Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.
No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.
Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure
Charged for Parking.
I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.
Close to United Center, Greektown and Randolph St.restaurants.
There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.
Wonderful night in Chicago
My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service
Couldn't stay longer
Stay here every time we are in Chicago. Nice having a balcony.
Parking is $43 per night. Way too high when we walk everywhere we go.
The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads.
Having to pay to park in the lot of the hotel i was already paying to stay in.
Service and staff and proximity to grocery stores.
Noise from Interstate.
view, walking distance to dining, willis tower
rooms are too small, no refrigerator in room, shower water luke warm
Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago.
The bathroom didn't seem to have a fan to get rid of shower steam.
Ancorado no bairro mais vibrante de Chicago, o Crowne Plaza Chicago West Loop fica na esquina de Madison e Halsted, onde os negócios se encontram exclusivos. Quer seja em trabalho ou em lazer, este hotel oferece conveniência e comodidades para todos.
Localizado na zona empresarial e residencial de West Loop, o Crowne Plaza Chicago West Loop está mesmo no meio de um moderno local com uma sensação local inigualável. Desde restaurantes estreantes e compras de luxo para museus e experiências de arte de rua, este bairro procurado é como os adultos experimentam Chicago. A Randolph Street, a "Restaurant Row" (linha de restaurantes), cunhada, está a 2 quarteirões de distância, enquanto o United Center e a Willis Tower estão a menos de 1,6 km do hotel. A poucos passos estão a University Village/Little Italy, o UIC Pavilion, o Rush University Hospital, John Stroger Hospital e o Chicago Medical District.
A variedade de amenidades locais são tão maravilhosas quanto a variedade de amenidades de luxo dentro do hotel. Os hóspedes podem desfrutar de refeições e bebidas requintadas de luxo, de uma área de fitness de serviço completo, de serviço de café matutino gratuito e de um centro de negócios comum topo de gama com acesso Wi-Fi gratuito. Há também 8.000 metros quadrados de espaço funcional para eventos para reuniões, conferências, casamentos e outras ocasiões especiais.
Cada quarto do Crowne Plaza Chicago West Loop tem uma varanda com vista para o florescente West Loop. Além disso, uma cama luxuosa com almofadas macias e de coto, e um kit de sono de aromaterapia Beekman 1802 aguardam uma noite de sono repousante. Há vários layouts e tamanhos de quarto diferentes disponíveis para atender às necessidades de todos os viajantes.
Experimente tudo o que Chicago tem para oferecer com a localização ideal do Crowne Plaza Chicago West Loop e comodidades extras do hotel.
baseado em 782 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Crowne Plaza Chicago West Loop implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.