Avaliações de hóspedes
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Avaliação geral
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9.6 "O atendimento é de primeira."10.0 "100% acharam
a equipe muito simpática ." 10.0 "100% acharamo atendimento muito profissional ." 8.8 "88% afirmaram quea equipe da recepção era ótima ." -
9.3 "Excelente infraestrutura de bem-estar e esportes."
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9.0 "Local maravilhoso."
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8.9 "Muito limpo no geral."9.1 "91% afirmaram que
os quartos estavam limpos ." 9.0 "90% consideraramque estava limpo ." -
8.5 "As comodidades são boas."9.0 "90% acharam o
prédio maravilhoso ." -
5.5 "O café da manhã é ruim."
Avaliação geral
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9.7 "O atendimento é de primeira."10.0 "100% acharam
a equipe muito simpática ." -
7.7 "Os quartos são bons."
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6.6 "A comida é mediana."
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5.9 "O café da manhã é ruim."
Avaliação geral
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9.5 "O atendimento é de primeira."10.0 "100% acharam
a equipe muito simpática ." -
9.1 "Perfeitamente limpo."
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8.4 "O nível de conforto é alto."
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7.9 "Os quartos são bons."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
The cleanliness, decor of room and it's unique orientation facing the window.
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9.0avaliação de
Great staff, bistro food was really good, snack shop very convenient Pool is small and too cold
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10.0avaliação de
Great staff and atmosphere Little hard to find
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9.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
very clean hotel, nice staff not really met all expectations
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9.0avaliação de
Room location next to door and parking Cold but find ice vending
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9.0avaliação de
OUTDOOR AREA FOR LOUNGING. NO CONTINETIAL BREAKFAST
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10.0avaliação de
The staff was very friendly and helpful, the hotel was very clean and updated. N/A
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10.0avaliação de
Their restaurant is called The Bistro, and breakfast was delicious. We were allowed to purchase a bottle of wine from the Bistro and take it back to our room. It was a memorable trip for sure!
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7.0avaliação de
Very clean. Staff was friendly. Didn't find out that the elevator was not in service until we got there. The pool was smaller than the pictures showed.
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1.0avaliação de
The girl who checked me in didn't know what she was doing and ended up charging me 1500 extra dollars for my three night stay. I was refunded only 800 of it and am still waiting on the other half! The hotel as nice but not worth the hassle at all!
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7.0avaliação de
The rooms and lobby were very nice, updated, and clean Was here as part of a wedding, the staff had no clue about the wedding and the 'event coordinator' only works Mon-Fri so wasn't on hand to help or answer questions or coordinate with the other Marriot hotel down the street.
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3.0avaliação de
Nice pool. Great room and bathroom. Good bed. Understaffed desk at check-in. Nobody to answer the front desk phone. Understaffed bistro in lobby with exorbitant prices. Vending store overpriced. Error in billing. Error was corrected politely and efficiently after discovery at home. Distant from route
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6.0avaliação de
it was updated and beds comfortable the walls are paper thin....anytime there was someone next to me, I could hear everything they did or said. I was in 2 different rooms and had the same experience in both.
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7.0avaliação de
Liked the location, landscaping/grounds and courtyard. Did not like the bistro/bar/cafeteria setting right when you walk into the main entrance. Felt like a lunchroom cafeteria where you sit and eat sandwiches. Also, no bar area, per se; it was just part of the lunchroom. Didn't buy anything from this place.
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4.0avaliação de
the lobby was pretty yes, the noise from the hallway, people coming in/out the entrance door, and the parking lot was too much. Our previous stay, we had an interior room that was lovely. the exterior room we had this time was not lovely.
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7.0avaliação de
remodeling very nice entry and lounge area, helpful courteous staff, very nice indoor pool/spa bed was odd, hard and uncomfortable, pillows were low grade but clean needed 2 more to be comfortable, on demand movies did not work for the whole hotel, may be temporary
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10.0avaliação de
I had such a pleasant stay, I extended my visit. The hotel was clean and fresh, and the neighborhood was pretty and felt safe. It was an easy trip to the Kentucky Horse Park. Everyone remembered my name and spoke to me each time I left and returned. Ann at the front desk was particularly helpful, locating stores and events for me to enjoy. It was a memorable, pleasant stay, and I will definitely return the next time I'm in Lexington.
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2.0avaliação de
Nice lobby and breakfast/dinner area. Over crowded. Lots of people roaming the halls screaming in the middle of the night. When we called front desk they wouldn't do anything about it. Not 3 1/2 star level maybe 2 1/2 or 3 maximum.
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6.0avaliação de
Yes it was a very inviting foyer. Rooms clean and spacious. Needs updated carpeting in the hallways
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7.0avaliação de
the rooms were clean and smelled good the bed broke down....only after being there for a short while just by sitting on it....
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7.0avaliação de
The hotel was fine. However, they charged my credit card for $40 total for the 2 day stay even though we incurred no additional charges. They said it would be credited back in 7 to 10 days. That is ridiculous!!!! I may not book again because
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8.0avaliação de
Visited with my husband and nine month old daughter. The room was very clean, and had plenty of room. The bed was very comfortable, and the pool, although a little chilly, was awesome. Purchasing breakfast from the Bistro in the morning was a little expensive, but the food was also very good. The location put you within minutes of good restaurants, and was easy to access from the highway. Overall, we were very satisfied!
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8.0avaliação de
The room was very clean and the quietness made sleeping easy. The dinning room had furnishings taht were family friendly.
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8.0avaliação de
Though the room was a little small for my taste, it was clean and had a very good bed. The pool was very relaxing as well as the hot tub. We utilized the work out room every day we were there. The restaurant left a little to be desired but not bad. There is a nice Japanese restaurant within half a block from the hotel if that is your taste.
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10.0avaliação de
Bed was comfortable and room was clean. My only complaint was that the hotel cable did not include FOX Sports Ohio, so I couldn't watch the Cinci Reds play.
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10.0avaliação de
Very pleasant room. Temperpedic mattresses, lots of pillows, nice desk options. Breakfast food options good. Overall, a very comfortable stay. Facility located just off the interstate and a main road, but easily accessible to the New Circle Road which gets you everywhere in a reasonable time.
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10.0avaliação de
My husband, daughter and I stayed here when we came to visit the University of Kentucky. Everything was real nice. The front desk people were very friendly. Check in and check out was a breeze. Tempurepetic beds are very comfortable. Rooms were clean, need to vaccum a little more under dust ruffle of beds - a little dusty there. Overall very good experience. Will definately stay there again. Japanese resturant next door is great, too.
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10.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
The cleanliness, decor of room and it's unique orientation facing the window.
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9.0avaliação de
Great staff, bistro food was really good, snack shop very convenient Pool is small and too cold
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10.0avaliação de
Great staff and atmosphere Little hard to find
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9.0avaliação de
This guest did not leave comments about this hotel.
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10.0avaliação de
very clean hotel, nice staff not really met all expectations
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9.0avaliação de
Room location next to door and parking Cold but find ice vending
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9.0avaliação de
OUTDOOR AREA FOR LOUNGING. NO CONTINETIAL BREAKFAST
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10.0avaliação de
The staff was very friendly and helpful, the hotel was very clean and updated. N/A
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10.0avaliação de
Their restaurant is called The Bistro, and breakfast was delicious. We were allowed to purchase a bottle of wine from the Bistro and take it back to our room. It was a memorable trip for sure!
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10.0avaliação de
I had such a pleasant stay, I extended my visit. The hotel was clean and fresh, and the neighborhood was pretty and felt safe. It was an easy trip to the Kentucky Horse Park. Everyone remembered my name and spoke to me each time I left and returned. Ann at the front desk was particularly helpful, locating stores and events for me to enjoy. It was a memorable, pleasant stay, and I will definitely return the next time I'm in Lexington.
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8.0avaliação de
Visited with my husband and nine month old daughter. The room was very clean, and had plenty of room. The bed was very comfortable, and the pool, although a little chilly, was awesome. Purchasing breakfast from the Bistro in the morning was a little expensive, but the food was also very good. The location put you within minutes of good restaurants, and was easy to access from the highway. Overall, we were very satisfied!
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8.0avaliação de
The room was very clean and the quietness made sleeping easy. The dinning room had furnishings taht were family friendly.
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8.0avaliação de
Though the room was a little small for my taste, it was clean and had a very good bed. The pool was very relaxing as well as the hot tub. We utilized the work out room every day we were there. The restaurant left a little to be desired but not bad. There is a nice Japanese restaurant within half a block from the hotel if that is your taste.
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10.0avaliação de
Bed was comfortable and room was clean. My only complaint was that the hotel cable did not include FOX Sports Ohio, so I couldn't watch the Cinci Reds play.
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10.0avaliação de
Very pleasant room. Temperpedic mattresses, lots of pillows, nice desk options. Breakfast food options good. Overall, a very comfortable stay. Facility located just off the interstate and a main road, but easily accessible to the New Circle Road which gets you everywhere in a reasonable time.
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10.0avaliação de
My husband, daughter and I stayed here when we came to visit the University of Kentucky. Everything was real nice. The front desk people were very friendly. Check in and check out was a breeze. Tempurepetic beds are very comfortable. Rooms were clean, need to vaccum a little more under dust ruffle of beds - a little dusty there. Overall very good experience. Will definately stay there again. Japanese resturant next door is great, too.
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7.0avaliação de
Very clean. Staff was friendly. Didn't find out that the elevator was not in service until we got there. The pool was smaller than the pictures showed.
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7.0avaliação de
The rooms and lobby were very nice, updated, and clean Was here as part of a wedding, the staff had no clue about the wedding and the 'event coordinator' only works Mon-Fri so wasn't on hand to help or answer questions or coordinate with the other Marriot hotel down the street.
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7.0avaliação de
Liked the location, landscaping/grounds and courtyard. Did not like the bistro/bar/cafeteria setting right when you walk into the main entrance. Felt like a lunchroom cafeteria where you sit and eat sandwiches. Also, no bar area, per se; it was just part of the lunchroom. Didn't buy anything from this place.
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7.0avaliação de
remodeling very nice entry and lounge area, helpful courteous staff, very nice indoor pool/spa bed was odd, hard and uncomfortable, pillows were low grade but clean needed 2 more to be comfortable, on demand movies did not work for the whole hotel, may be temporary
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7.0avaliação de
the rooms were clean and smelled good the bed broke down....only after being there for a short while just by sitting on it....
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7.0avaliação de
The hotel was fine. However, they charged my credit card for $40 total for the 2 day stay even though we incurred no additional charges. They said it would be credited back in 7 to 10 days. That is ridiculous!!!! I may not book again because
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1.0avaliação de
The girl who checked me in didn't know what she was doing and ended up charging me 1500 extra dollars for my three night stay. I was refunded only 800 of it and am still waiting on the other half! The hotel as nice but not worth the hassle at all!
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3.0avaliação de
Nice pool. Great room and bathroom. Good bed. Understaffed desk at check-in. Nobody to answer the front desk phone. Understaffed bistro in lobby with exorbitant prices. Vending store overpriced. Error in billing. Error was corrected politely and efficiently after discovery at home. Distant from route
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6.0avaliação de
it was updated and beds comfortable the walls are paper thin....anytime there was someone next to me, I could hear everything they did or said. I was in 2 different rooms and had the same experience in both.
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4.0avaliação de
the lobby was pretty yes, the noise from the hallway, people coming in/out the entrance door, and the parking lot was too much. Our previous stay, we had an interior room that was lovely. the exterior room we had this time was not lovely.
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2.0avaliação de
Nice lobby and breakfast/dinner area. Over crowded. Lots of people roaming the halls screaming in the middle of the night. When we called front desk they wouldn't do anything about it. Not 3 1/2 star level maybe 2 1/2 or 3 maximum.
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6.0avaliação de
Yes it was a very inviting foyer. Rooms clean and spacious. Needs updated carpeting in the hallways
