Clarion Hotel

Would have rather stayed at a cheap motel

Internet didn't work at all due to 250 international students employed at Carowinds all staying at this hotel and calling family on Skype. That would be understandable, but the staff was rude about internet issues and offered no help or compensation. They should have informed us up front that features advertised online would not be working. The "balcony" is a 6 inch wide concrete ledge overlooking a lot full of dump trucks, and it smells awful outside. The first floor reeked of marijuana for our entire stay. Several questionable characters loitered outside of the side entrance without ever entering the hotel, which made us uncomfortable. The front desk was rude at check in, check out and everywhere in between. Do not stay here.

Not worth the money and kinda spooky.

The lobby and the staff (front desk) were the only to things that were nice.

The rooms look like they have seen some bad stuff go down... the bathroom was falling apart the lock on the balcony door was being held in by two screws that were barely screwed in. The last night I was there I locked the door and was awakened by a sound, I went to use the restroom and noticed that the door was no longer locked... needless to say, it was difficult to get back to sleep after that

Served it's purpose

Room was clean, bed was comfy. Cable TV refrigerator and small balcony were nice bonuses. Some nice updates have been done to room but walls and floors looked a little dated.

The AC unit in our room leaked on the floor surrounding it, bed was comfortable but a lot of outside noises kept us awake and we were on the 10th floor.

Hotel with Potential

Recent upgrades done. Friendly and knowledgable person at the counter.

The restroom floor and shower was dirty, the room had an obvious layer of dust. Overall not very clean at all. Simple repairs that if they were done and room was clean this hotel could be at it's potential.