Belcehan Deluxe Hotel

Location of hotel was good. Breakfast was good.

On arrival we were shown to a room in the basement with a small balcony facing a wall!! We asked for a change of room. We were refused on 3 counts: 1. It was our first visit to the hotel and many other people were returning visitors 2. "It is the last room available" (despite us booking 8 months earlier) despite us seeing other empty rooms 3. "Because you booked through booking.com and other guests booked direct!!!) Unfortunately that means we were penalised for booking through booking.com. We have been on a 2 week road trip covering approximately 2500 km and 7 different hotels all booked through booking.com and never experienced this attitude before. Around midnight on our second night there was a very loud banging noise outside our bedroom door and balcony. On investigation the chef from the attached bistro was tenderising the meat for the following day with a mallet AT MIDNIGHT!! Booked a double room. This was not a double room, it was twin beds made up separately and pushed together, which moved in the night !! Never have I ever come across a hotel which would not allow you to take drinks/snacks to your room. Notices up at this hotel stating if you brought anything into the hotel it would be charged to your room at mini bar prices !!

I didn’t use but swimming pool looks good. Breakfast is okay, not good.

1.There is No wifi in the room.. When I ask the staff about the wifi, he didn’t help me at all. Just don’t expect wifi. 2.The staffs are not kind. 3.You bags can be stolen. When I checked in and checked out, they told me to put my luggages close to the main entrance. It didn’t feel safe but I did. Unfortunately someone stole one of my stuffs...Just don’t trust them with storing luggages. They don’t care when you leave it there