Bay Bridge Lifestyle Retreat

would be great if the staffs could be more flexible

Near harbour, it’s a quiet place compared to other hotels. Free shuttle to MTR station. Most of the staffs are nice.

The shower faucet set is not working well, it’s like dripping water with hot water. Cold water came out normally but hot water side got problem. I used cold water/ “warm dripping water” for shower for several days. I did asked the front desk regarding this issue, however, one of the staffs said it’s normal for the water pressure is low compared to your home for saving water and stuff... then the conversation ended, they didn’t even send a staff to help me to check the problem. I was polite and asked for help, but the staff was talking back to me with a rude tone and attitude. Maybe the staff was busy or they heard this kind of questions before in the past, I don’t know... at least I know there were no other customers waiting on line... I didn’t want to turn the conversation to an argument so I left. Then one day when the power was suddenly black out in my room at night, I called the front desk for help. When a staff came up to check the electricity, I asked again about the shower problem. He checked and said the shower faucet set got problem and they would send another staff to fix it the next day. Finally, the staff changed the whole set the next day, and I finally had warm water that came out smoothly for shower on my last day in hotel... WiFi is not working well.