Bally's Atlantic City Hotel & Casino

The water pressure in the shower. First off they overcharged me. I paid for my room in full here on Kayak and then they hit me for more fees (RESORT FEES) on check out. Secondly the place is just the biggest dump. Stuck in the 70's. I wanted to barf.

Great location for the beach and the convention center. Lots of nice restaurants, although with the downturn in AC, they are not frequently open. Atlantic City is a morgue. The hotel is really long in the tooth. I had an electrical outlet falling out of the wall in the bathroom. Paint was peeling from the ceiling in the shower. There was a round table but no desk. For a convention city, I would expect a desk.

Extra pillows. Changed my room without a problem. Staff were kind. Room was spacious and what we needed. Double charged for parking. First room was smoke smelling, phone didn't work, and NOT a "quiet room" (right next to elevator is quiet room??). 2nd room was better. Wifi was extra charge but was told would be free. Very expensive

liked the location room wasn't clean when we got room stuff was stolen from room and overall shows lack of caring anywhere in casino or anything if you even conside hitting on slots not going to happen at ballys think they to cheap to and not only one thinking this and hate having stuff stolen from my room.

Convenient to Boardwalk Staff not very friendly. Valet parking attendant Poor

Location Staff was rude. Service could of been better. Pool was not available

The room was smelly and didn't look clean(( Bathroom was dirty with only one towel (( Loud music till 2 am from room next door, had to call security to break up the party(( Not really friendly front desk (( Bottom line is -NOT THE BEST PLACE TO STAY!!!! 4 of us had dinner at Gordon Ramsey restaurant and 4 of us Got Sick from that food!!! All 4 of Us!!!

Location was very convenient and price was fair. Rooms are very outdated. Beds were uncomfortable and the drawers on the dresser were nearly impossible to open. The pool was closed all day on our only full day there for a private party. If we had known that in advance we would have stayed elsewhere.

The view!!! Best views on the boardwalk! We were on the 41st floor with an oceanview. <3 Centralized location on the boardwalk. Use of the hotel pool and parking are not included in the daily resort fees. Bally's Lobby Bar is the only casino bar we have sat down to play & were charged for our drinks. Wild West Casino is pretty much empty now.... Definitely not as advertised. Poker room is set very far away from everything else. Rooms could use updated.

the hotel was ok, didn't really like much. the hotel needs to be updated. the beds are not very comfortable and the decor was depressing.

location casino they were overbooked and did not have the room we reserved available. not good value for the money

nice room but had plumbing problem and not enough towels. Very long waits to check in. nice counter staff

The room was spacious and view was beautiful. Room service tray in the hallway from the time we checked in (4pm) until the time we check out the next day (12pm)

Our view was great I didnt realize until we went into our room that it was a smoking room. I couldnt sleep because of the smell

pretty much nothing. First I booked on booking.com. When trying to check in the hotel said booking cancelled my reservation, called booking to find out why. They told me casino cancelled due to not having card in hand. Of course they didn't because I was booking online. After an hour of standing in line and on phone with booking and dealing with counter person I got sent to a supervisor. The supervisor got me a room. I asked for NON-SMOKING since my elderly mother was with me and she has breathing problems. We got our key and headed to our room. We were asked to be patient because they were having trouble with the elevators, our room on 42 floor. When we finally reached our floor and got off the elevator I knew it was going down hill. There were food trays in all the hallways and the smell of smoke was super strong. We got into out room and the smell of smoke still present. In fact ashtrays were on the table. I was very frustrated at this point. As for the room, it was roomy but old, one outlet to plug stuff in and carpet felt wet the entire time. The next morning when we went to check out the food trays still in hallway. So I wouldn't recommend this hotel to anyone. OLD, DIRTY and lots of hidden cost.

Nothing

Room was small and dirty staff couldn't speak English to help us out. I would never stay here.

Neighboring hotels Over priced. Poor service. Long check in wait. Low class motel like room. Poor room service. Food made me sick.