Artefes Hotel Old City & Spa

Very polite and personal service Good breakfast

The location was excellent as it was right in the centre of the old town a few mins away from the main sites - Blue Mosque, Hagia sophia & Topkapi Palace - good choice of restaurants and the Arasta Bazar. The tram stop was close by which makes travelling around easier and cheaper. The staff were very helpful and courteous. Rooms were clean and adequate. The breakfast was OK but was the same everyday which i found boring as I stayed for 8 nights. The view from the breakfast terrace was a treat

Bed could be more comfortable, Rooms are tiny and hotel could improve on tea making facility and availability of ice.

the location compared to Istanbul sights was exelent.

water came in from the terrasse, when raining, and it was impossible to walk on the floor without getting wet feets. (suite room)

Nice clean hotel, accurate description on the website, straight- forward booking

The hotel purported to offer free airport transfer if staying 3 nights or more, on the booking page. not only did this not materialise (and the email I sent requesting one was ignored), but I was not reimbursed for the taxi journey.