Hotéis em Filadélfia perto de Academy of Music

Contras: Housekeeping was inconsistent (no washcloths two days), floor and shower tiles weren't cleaned daily

Contras: At check-in there was some confusion due to booking through a third-party app. Front desk told me one thing but then I found out it was something else. Minor annoyance.

Contras: This might be the party hotel. Music was blasting from several rooms. The halls were filled with trash and laundry that stayed there most of the day. The no smoking policy doesn't seem to apply to weed smokers. I complained about all of this but nothing was done. It really made for an uncomfortable trip.

Contras: It was very noisy

Contras: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Contras: Our first room was noisy the shower didn't get hot and the valet was an hour wait to get your car

Contras: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Contras: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.

Contras: We should have booked an extra night

Contras: These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free

Contras: TV didn't work well.

Contras: Staff friendly and helpful. Great location for walking

Contras: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)

Contras: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.

Contras: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Contras: Nearly ruin my shirt with a rusty iron.

Contras: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Contras: A bit pricey.

Contras: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Contras: I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.

Contras: Nothing

Contras: Only half of a shower door with no curtain so the shower head sprayed water all over the floor. Alice in Wonderland theme was a little much.

Contras: I little pricier than I would have liked.

Contras: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel

Contras: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Contras: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.

Contras: Te walls are paper thin. You can hear what everyone is doing around you.

Contras: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Contras: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Contras: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Contras: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.

Contras: Everything was great!

Contras: My room was mainly clean but I felt like certain surfaces needed another wipe.

Contras: Nothing. I would easily stay here again if I can find a good rate.

Contras: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.

Contras: Daily parking was over $40/night

Contras: Lots of construction. Our recently renovated room was dingy in the bathroom already. Elevators taped up and walls exposed in the public areas (like hallways).

Contras: I needed a conditioner refill im my shower.

Contras: The room was a tad too small for me.

Contras: High price but worth it.

Contras: Room is describe with "city view", only view is an office building across our room. No full service restaurant in the hotel but walking distance to everything.

Contras: Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.

Contras: The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....

Contras: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.

Contras: Beds were very firm- uncomfortable, but maybe suitable for others. Rooms are small. You can hear all noise- doors shutting in hall, elevators, guest conversations. Online photos made it look much more luxurious than it actually is.

Contras: N/A

Contras: The Art Bar left a lot to be desired. Poor food and service.

Contras: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.

Contras: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored

Contras: Check in process.

Contras: Room are not very sound proof.

Contras: I have no complaints. This place was awesome.

Contras: Expensive, not as many amenities as other hotels up the street

Contras: We stayed because of a great, last minute deal but think it may be a bit on the expensive side. That said, it is in an ideal location and is lovely inside so you are getting a good value.

Contras: No rooms available at 3:00 check in. The desk clerk said he would call when a room is ready but he never called. The maid was the nicest hotel employee. The staff said they have self parking but that is not true, it is just side door valet parking.

Contras: Like most urban hotels, the walls were thin. I was able to hear the music being played in the rooms next to mine. Thankfully, this was early in the evening.

Contras: The wait time at the desk, the cigar smell in the lobby.

Contras: Rooms could use some cosmetic touch ups.

Contras: I did not like how my room seemed like no one even checked it. The light switches coming into the room were not connected to anything, the smoke detector was dangling from its wires. The outlet next to the bed wasn't even connected to the wall so when I went to pull out my charger I pulled out the outlet as well. The heater in the bathroom also looked old, and stained. And the bed sheets had rips in them. The the amount of money that I spent on that one person room, I would have expected that it would have been a little better looked after.

Contras: Room did not get cleaned one day.

Contras: This hotel is unsusuccessfully trying to be a luxury hotel, which it does look like. Looks aren't everything though. The way you're treated by the staff is most important in a luxury hotel. This where the Warwick falls flat on its face. The "doormen" never acknowledged us going in or out. When the bellman showed us to our room, we asked where the ice machine was, instead of filling our ice bucket, he showed us where we could get our own ice--pretty classy guy. Now for the maid service: When we showered the first morning, there ware only two hand towels, one of which we had to use as a bath mat. My husband asked one of the maids on our floor for a couple more hand towels. Her reply was that she had none! We had to call housekeeping to ask for extra hand towels and a bath mat. When our room was done that morning, we got a bath mat, but no hand towels. They also failed to replace our coffe, coffee cups and drinking glasses. We were givien an hour extension for check out, but our maid knocked on our door three times to ask when we were checking out. All three times she knocked on the door were before noon! If Radison wants to run this hotel as a high-end hotel, they need to actually train there entire staff how to serve their guests.